App Never Works
This app is ridiculous. It never works. I cannot view my dashboard or make payments which makes me question how the records are being kept. It’s insane how long it’s been like this and hasn’t been fixed. Horrible customer service and even worse app! They should be ashamed of the quality of service being provided.
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Super buggy, not usable
Worst financial app out there! I try to pay my bill and it keeps saying app not responding…something went wrong…When it used to work, it only lets you pay for that day or the next. You can’t schedule payments. I don’t understand how this is legal. It hasn’t worked at all since the last update even though they basically force people to pay through it.
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“Sorry something went wrong”
For weeks now I haven’t been able to use the account. Each time I try to login I get an error and my account details are blank.
Pretty terrible user experience
When it worked, it was serviceable for its intended purpose, not anymore apparently. I use this for my student loans, and good god it sucks. The faceID integration doesn’t work, oh well. Then any time I try to use the app using my credentials, app isn’t responding and “try again later”. It has said that since 1/31, luckily the website sucks only a tiny bit less but if you can’t do the website, I feel bad for you.
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Barely works
Every time I try to go on this app it never works and it says to reload but continues to do that every time. I just want to pay my monthly payment💔💔😭
