Can’t use it on iPad
Until about 3 weeks ago I had no problems using the Astound TV+ app. I’ve recorded numerous movies, and liked the on-demand capability. But then it just stopped signing in and working.
I spent quite a bit of time with their customer service member and they never could get it to connect again. The last thing they said was that they’d send an email to their network folks. Never heard anything back from them, nor did they get my iPad to connect.
So basically the iPad app is completely useless now.
I spent quite a bit of time with their customer service member and they never could get it to connect again. The last thing they said was that they’d send an email to their network folks. Never heard anything back from them, nor did they get my iPad to connect.
So basically the iPad app is completely useless now.
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The absolute worst
This is undoubtedly the worst streaming app ever invented. Takes forever to load, crashes constantly, takes an excruciating amount of time anytime you want to change channels. It’s crazy how much better the Xfinity app was and is.
Not usable on older devices
Even though it states an older version is available if you have an older device, don’t bother because it never logs you in. I’ve been unable to use this app for months.
Doesn’t work with 5th generation iPad
Title about tells the whole story. Impossible to get to the Astound TV sign in page—always returns with “error happened try again.” Makes no difference if you try to sign in again or return to sign in page it always returns with “error happened.”
Terrible update!!
Not sure exactly when the app was updated, but the latest version is terrible. Not intuitive, not easy to use. The autoplay of videos (the stations) is distracting and not helpful. Users should be able to turn off that feature, but I saw nothing in the settings that would allow me to do that. It’s hard to find a description of the show to choose when the video is playing. Also, it does not allow you to easily glance at the lineup for a particular station for the day —very cumbersome the way it’s set up. I used to think the app was fabulous but not anymore.
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