AT&T Enhanced PTT/ FirstNet RR User Reviews

Customer Experience

Positive experience16.9% of reviews
Neutral5.2% of reviews
Negative experience77.9% of reviews

~ Based on 77 written reviews from the US App Store.

Is AT&T Enhanced PTT/ FirstNet RR Safe?

AT&T Enhanced PTT/ FirstNet RR has mixed safety signals based on user ratings. AppsHunter Safety Score for AT&T Enhanced PTT/ FirstNet RR is 59/100.

This assessment is based on 75 user ratings, with an App Store average of 2.8/5.

Safety Analysis

41.3% of ratings point to a safe experience
8.0% of ratings suggest some concerns
50.7% of ratings point to a risky experience

~ Based on 75 App Store ratings for AT&T Enhanced PTT/ FirstNet RR.

Is AT&T Enhanced PTT/ FirstNet RR Legit?

AT&T Enhanced PTT/ FirstNet RR appears to be a legitimate app. AppsHunter Legitimacy Score for AT&T Enhanced PTT/ FirstNet RR is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Room for improvement

The live activity in the Dynamic Island always shows an icon for this app. Even after force-closing the app, signing out of the app, restarting the phone. And there’s no setting to turn this off. Very frustrating. It makes the app unusable.

iPhone 17

Loved the app used it on a daily basis till I got new phone iPhone 17 pro now I can’t use app said not compatible when is the app going to work on I phone 17

Missed call alerts make it unusable, frustrating

Please allow multiple missed call alerts to be dismissed all at once. When I open the app I have to sit and repeatedly tap “Not Now” for a flurry of missed calls, which is a horrible user experience. The app doesn’t tell me how many more alerts I have to dismiss. Why not put these alerts in a notification tab list that I can review at my leisure like the iPhone phone app does? Why not allow the user to dismiss all of the alerts at once? These alerts are not ignorable and basically render the app unusable until they’re all dismissed. This is ironic because the app is supposed to be about real time communication and yet when I open the app I’m forced to be reminded of communications past which are useless to me because they are in fact not real time. What’s the point of notifications (but not the contents) of old communication?

Please hire and employ experts in UX and UI design who know how to devise and implement easily usable, frustration free, and intuitive GUI and design paradigms, preferably designed for an iPhone touch screen and not just copying and pasting from the handheld software.
Show more

iPhone 17

Loved the app used it on a daily basis till I got new phone iPhone 17 pro now I can’t use app said not compatible

App update removed important settings

The latest update removed several settings, including the ability to disable missed “call” notifications. The support page still directs you to the settings to disable these, but there is no such setting. This makes it impossible to use if you have any downtime as you get bombarded with missed call notifications that you must acknowledge before using.
Show more

Doesn’t work on 17 pro

Was great app when I had it on my 15 pro but now it work work on the 17 pro because they haven’t updated their phone list to make the app compatible with the phone extremely annoying knows that the new phone was coming out and didn’t make it compatible to use on new 17 pro

Not Working With iOS 18

App stopped working once I upgraded to iOS 18. Been a week, no fix.

iPhone 15 pro

We need this update quickly!!

Even app support errors out.

Can’t even access the app support on the application page. No responses to complaints by developers shows lack of effort to fix issues, not acceptable for a service billed as a solution for first responders.

Does not work with iPhone 14 Pro Max

This does not work with iPhone Pro Max. Spoke with my FirstNet rep and they say hopefully by the end of year. Not very useful for a first responder.

Trash

New version is trash compared to the 8.3.0.20 version. The contacts are in list form in your favorites now instead of a “grid” style. Makes it a lot harder to have to constantly scroll down a list to find a contact. With the grid view you could easily see 12 contacts at a time. Bring this back or at least make it an option to make it that way
Show more

App is now unusable

After the recent update, this app no longer can receive calls made from talk group channels with integrated dispatch users. This app is unreliable at best, and I pity the agencies that rely on this for emergency communications.

Not working with iPhone 12 pro max

After many hours on the phone trying to get this resolved multiple resets and reinstall still not working need someone to help resolve this issue worked find with the 8 plus iPhone that the iPhone 12 pro max replaced need someone to step up and resolve this issue ASAP
Thanks

Apple watch support

Looking for Apple watch support as often the app may not open fast due to lock screen. Also looking for the option that is currently listed in Android phones to dedicate a volume button to act as the PTT button. Where is support for IOS 13 and the latest iPhone????
The app support page lists that it is compatible with my phone but ATT says not compatible with Pro Max. Sending out wrong info.
Show more

iPhone 11 not yet supported

I upgraded to an iPhone 11. EPTT app shows the service has been suspended. I called tech support, they passed me to “advanced” support only to notify me that it is not supported on the new iPhone 11.

A mess

App is a mess. Can’t unlock your screen before you’ve missed a call. Unable to see who’s calling with the screen locked. No ability to shortcut from the lock screen to the app. Unable to clear missed notification badges (also unable to find where the badge is actually coming from.)

I’d wish I could tell you to save your money and convert to a dedicated PTT device, but the Sonim devices offered by ATT are so cumbersome, and unreliable they make the whole experience not worth it. All the problems that exist on this app, exist in those devices. As well as a bevy of software bugs that make them little more than ballast for you to lug around.
Show more

iPhone XR

THIS APP IS NOT SUPPORTED ON TGE IPHONE XR. WASNT TOLD THIS UNTIL I BOUGHT THE XR.

...0989976

How much is it?

Wish I could give zero stars

Downloaded this app few years ago when I got my new IPhone 5 s and with in a few hours my battery went dead
Recharged my battery and was dead again within 5 hours
Took my phone back and they said AT&T PTT was running in the back and draining the battery
Deleted the app and my battery lasted for more that 2 days
I now keep being annoyed by text from AT&T PTT telling me I need to update their App
Can not find away to inscribe from their update list
It’s pretty much a spam text but don’t have a spam folder to send it to.
Wish I never downloaded this
Hopefully this will keep anyone else from getting spam text from them
If you do decide to get this app GOOD LUCK!!
Show more

Can’t even get it to work

I was told to download this on my work phone. Have not been able to download it. Supposedly an ATT issue.