AT&T Voicemail Viewer (Home) User Reviews

Customer Experience

Positive experience13.8% of reviews
Neutral12.6% of reviews
Negative experience73.6% of reviews

~ Based on 87 written reviews from the US App Store.

What users say

Is AT&T Voicemail Viewer (Home) Safe?

AT&T Voicemail Viewer (Home) does not appear safe based on available data. AppsHunter Safety Score for AT&T Voicemail Viewer (Home) is 46/100.

This assessment is based on 230 user ratings, with an App Store average of 2.2/5.

Safety Analysis

22.6% of ratings point to a safe experience
12.2% of ratings suggest some concerns
65.2% of ratings point to a risky experience

~ Based on 230 App Store ratings for AT&T Voicemail Viewer (Home).

Is AT&T Voicemail Viewer (Home) Legit?

AT&T Voicemail Viewer (Home) appears to be a legitimate app. AppsHunter Legitimacy Score for AT&T Voicemail Viewer (Home) is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible app. Hard to believe Apple allows this POS

Constantly Crashes!

Great app

This app now crashes often and defaults to apple mail instead of my default e-mail app. Hope this can be resolved by AT&T.

My wireless and home phone voice mail have a shared mailbox. When a message is left in the mailbox, the app vibrates the phone and I can read a transcription of the message and delete without needing to dial and log into the mailbox over the phone. So convenient, thanks AT&T!
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Terrible App

Bad UI/Ux design. The messages are NO LoNger wrok. Get new designers.

Setting Changes Save PIN every time after IOS 18.5

This app has been go to message retrieval for our 2 U-Verse phone lines.

It seems after iOS 18.5 (when noticed), it requires PIN every time the app is opened! It needs to be updated, since last update was 2 years ago! Turns out in settings this was OFF.

After turning back on, PIN is retained. Hope this APP is maintained, due to reliance upon it!
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Terrible

Terrible app at present. App routinely halts/abends or has other unexpected behavior. Seems as if the developer doesn’t care and hasn’t kept it up to date and/or fixed bugs.

Stopped working for no reason

I can’t log on anymore. I deleted and reinstalled the app but that didn’t help. It just stopped working for no reason several days ago. I’d call customer service to see if they can help, but who’s got that kind of time. I’ll probably just cancel my landline because why on earth do I have that anyway.
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Never works !!!

Unable to sign in from the app but I can access from the web. This app is worse than useless.

Horrible

I hate this app I never get alerts! When I check it always is freezing! So unreliable and useless.

Not great.

Weird interface looks like it was written for iOS 6. Slow response times when it responds at all. You’re better off with a laptop and the web portal since their site is even worse on the phone.

Eventually turned on VM->email forwarding and have a dedicated mailbox in the Apple Mail app. Orders of magnitude better than this mess.
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The app freezes up each use!

I’ve had this app for my office for several years. I haven’t seen any update in quite some time. The app has good bones, but it freezes up EVERY time I use it with my iPhone. I have to close it out & log back in multiple times each use.
PLEASE FIX THE BUGS!

TERRIBLE APP FROM ATT

This app CONSTANTLY freezes up. The translation is mediocre at best. Also when listening to the message it’s always through the phone speaker even if you have headphones or AirPods connected lol. What a joke this app is.

Outdated - needs an overhaul

This App doesn’t get any love from ATT. It’s quite buggy and freezes a lot. I often get an error message when trying to open a new voicemail that it can’t be downloaded. I’ve used it for umpteen years and it’s the same as when it rolled out. Poor user interface and buggy in use. ATT should really be ashamed that their name is on this app in 2024 as it’s quality and usability is quite poor. Would have been fine in 2018!
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AT&T APP and employees never heard of it!

The App is working but it does not notify me when someone leaves a message. No ringtone letting me know someone just called. I had 15 messages waiting. The sound icon selected I tried everything before calling AT&T. I was transferred to other departments and nobody I mean nobody knew or heard of this APP. I tried for two days trying to get help. Keep in mind I’m paying a monthly fee for this App. Where’s the customer service. My work around because I need this app. I check the app manually every 10 minutes to see if I have any messages. If someone have any suggestions using another app like this please post it. Thank you. I bet AT&T won’t see this.
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Just the worst

The app is a disaster. It crashes all the time. Now, when I start it, my phone number is empty and it won't let me enter it.

Stopped playing voicemail on iPad after last update

I regret updating the app recently because now after years of using this app without any problems, I can no longer play the voicemail on my iPad. pressing the play button does nothing. And the transcription is extremely poor quality, so the app is nearly useless now.

Quit working after latest update

Won’t let me sign in.

After the update it broke

Unable login to retrieve my messages. In addition doesn’t recognize PIN number or allow to reset pin :(

Great app

My wireless and home phone voice mail have a shared mailbox. When a message is left in the mailbox, the app vibrates the phone and I can read a transcription of the message and delete without needing to dial and log into the mailbox over the phone. So convenient, thanks AT&T!

not good

you can’t login junk

Keeps crashing needs attention

AT&T someone on your team should be using and quality checking this app. It is fine when it works but now has crash bug. Please fix