ATG Tickets User Reviews

Top reviews

Clear and easy

Good to app that will let you know what you’re paying for and giving you the option to see your seat immediately is helpful!

Stuck in London

The Apple not allow me to switch to Broadway shows. It will only show West End locations in London. The web website will let me switch back-and-forth, but the app only lists locations in the United Kingdom.

Response from developer

Thanks for getting in touch. To switch to US shows, tap the location selector in the top right of the home screen and choose the United States. Broadway shows will then appear on both the home screen and the search tab. We appreciate the feedback and will look into making it easier to switch between countries across the app. Kind regards, the ATG Tickets apps team

Keep Getting Payment Errors

This site is great to buy tickets until you get to the payment page. Then it declines and says to call Box Office. So called the box office and they said not sure why declining payment because everything was valid. It’s too bad. Much easier to navigate than Ticketmaster app. Guess I’ll keep buying my shows on Stub Hub.
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Response from developer

Hello, Thank you for taking the time to leave a review. We appreciate your feedback and we have passed this on to the development team. Kind regards Lesley ATG Tickets

Easy

Easy to use

Response from developer

Hello,  Thank you for taking time to leave a review. We appreciate your feedback, we are pleased you are happy with the App. Kind regards Lesley ATG Tickets

Apple log in doesn’t work

Won’t let me log in with Apple ID. Try to use the email, says I may already have an account.

Great app but…..

Great app and easy to use but it would be great to have a digital membership card that you can add to the wallet.

Hospitality

Shocking hospitality

So easy to use

Game changer using this app. So easy and straightforward

Needs updating

Horrible experience on first use of service. Many technical problems.

Buggy

Overall the app is easy to browse etc but when it comes time to book it just bugs out. I had been trying for over an hour to book tickets and it just kept crashing at every next step. The tickets I originally tried to book ended up being sold because it kept crashing.

Response from developer

Hello,  Thank you for taking the time to leave a review. We appreciate your feedback and we have passed this on to the development team. Kind regards Lesley ATG Tickets

Cart loss

Wish I could’ve returned to cart after I changed payment method but there is no way I could find to do that. Lost my original seats and had to start over.

Response from developer

Hello,  Thank you for taking the time to leave a review. We appreciate your feedback and we have passed this on to the development team. Kind regards Lesley ATG Tickets

Love it

So simple so easy so perfect for any theatre fan

Great theatre

Never fails always great shows and service

Tickets not in App

All the tickets from past performances appear in the App but not the performance I’m seeing tonight. I have the pdf tickets but for convenience it would be great to have them in the App. There is no way either of reporting this issue to the app developer

Response from developer

Hello Betty, Thank you for taking the time to leave a review. We appreciate your feedback and we have passed this on to the development team. Kind regards Lesley ATG Tickets

Clunky and slow.

Sadly this app is not much cop. Clunky and slow.

Excellent service

Last Wednesday the show in Glasgow was cancelled at 1 hours notice. ATG sent a voucher on Friday and was able to book for the last night, tomorrow, so all happy. Thanks

Response from developer

Hello,  Thank you for taking time to leave a review. We appreciate your feedback, we are pleased you are happy with the App. Kind regards Lesley ATG Tickets

ATG

Easy site to use. Just wish I could save tickets to my Apple wallet, there maybe a way but I’m not techy and haven’t found it yet !

Response from developer

Hello Lorraine,  Thank you for taking time to leave a review. We appreciate your feedback, we are pleased you are happy with the App. Kind regards Lesley ATG Tickets

Could be better

The app is good for buying tickets but would be better if you could have your membership card digitally and also put the tickets straight in your digital wallet.

Response from developer

Hello Anna,  Thank you for taking time to leave a review. We appreciate your feedback, we are pleased you are happy with the App. I have passed your feedback on to the App team. Kind regards Lesley ATG Tickets

Amazing productions

Joined membership is great value for money and great choice of productions

Brilliant

Brilliant for service and selection