Not easy
Trying to add my new account but cannot find how or where to add it.
Keeps crashing
The app keeps crashing when I got to look at my bill.
Electric rates are too high
Electric rates are too high
Trash
Trashy scam of a company but I need electricity.
App sucks
The app doesn’t let me log in with my authentication. Fix it
Too expensive!!!
These rates and charges are ridiculous!! Everyone is struggling to pay their electric!! My grandpa’s and parents didn’t struggle like this!!
Solid
I enjoy coming home to lights and all my appliances working. ACE makes our lives better. Thank you and we appreciate all the hard working employees
Stop asking for feedback
Every time you ask for feedback it’s goin to be 1 star. Stop asking after every single click
Lower Delivery Charges
Lower Delivery Charges, Scam.
App doesn’t work!
Inconvenient
Ratings
Service is great but you will always get one star as long as I’m asked to rate you every time I check my account 😡
Sucks
Ac electric is a rip off
Cost is too high
As retirees, ACE is our highest bill and is outrageous for folks on a tight budget.
Terrible company / app
Worst electric company I’ve ever dealt with in my life
Email saying my bill will be 42% HIGHER!!
Why is my bill going to be 42% higher!! I haven’t touched the thermostat all summer! . Your price point is getting ridiculous!!!
Billing
It is ridiculous how high the electric bill is every month. Same house. Same people . Same usage and it has never been so high as a year ago
Bad math
App tells me my bill is $162 more than my last bill. Truth is my bill is $93 less than last month. With that math, not sure how we are supposed to trust the other math going into our astronomical bills.
High Cost for the Electrical Bill
The electric bill prices are way too high. There is absolutely no reason the delivery charges should be this expensive. Regardless of how much electricity is actually being used, there is no justification for a bill approaching $1,000 in one month for a single household with maybe three or four people at most, especially during the month of July.
It’s ridiculous. The prices continue to increase with no real explanation or benefit to the customer. Everyone continues to complain about how expensive these bills are, yet the costs remain high, and there seems to be no reduction in the overall amount we’re paying for the services being provided. Something needs to be done because this is simply unacceptable.
It’s ridiculous. The prices continue to increase with no real explanation or benefit to the customer. Everyone continues to complain about how expensive these bills are, yet the costs remain high, and there seems to be no reduction in the overall amount we’re paying for the services being provided. Something needs to be done because this is simply unacceptable.
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Robbers
Your delivery charges are ridiculous. Not to mention the other charges you tack on. Crazy you get away with this.
Thieves
Total thieves
