Atlantic City Electric User Reviews

Atlantic City Electric
Atlantic City Electric
EXELON BUSINESS SERVICES COMPANY, LLC

Customer Experience

Positive experience23.5% of reviews
Neutral4.7% of reviews
Negative experience71.8% of reviews

~ Based on 149 written reviews from the US App Store.

What users say

Is Atlantic City Electric Safe?

Atlantic City Electric appears safe based on user ratings. AppsHunter Safety Score for Atlantic City Electric is 91/100.

This assessment is based on 7,730 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.5% of ratings point to a safe experience
2.5% of ratings suggest some concerns
8.0% of ratings point to a risky experience

~ Based on 6,659 App Store ratings for Atlantic City Electric.

Is Atlantic City Electric Legit?

Atlantic City Electric appears to be a legitimate app. AppsHunter Legitimacy Score for Atlantic City Electric is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible company / app

Worst electric company I’ve ever dealt with in my life

Email saying my bill will be 42% HIGHER!!

Why is my bill going to be 42% higher!! I haven’t touched the thermostat all summer! . Your price point is getting ridiculous!!!

Billing

It is ridiculous how high the electric bill is every month. Same house. Same people . Same usage and it has never been so high as a year ago

Bad math

App tells me my bill is $162 more than my last bill. Truth is my bill is $93 less than last month. With that math, not sure how we are supposed to trust the other math going into our astronomical bills.

High Cost for the Electrical Bill

The electric bill prices are way too high. There is absolutely no reason the delivery charges should be this expensive. Regardless of how much electricity is actually being used, there is no justification for a bill approaching $1,000 in one month for a single household with maybe three or four people at most, especially during the month of July.

It’s ridiculous. The prices continue to increase with no real explanation or benefit to the customer. Everyone continues to complain about how expensive these bills are, yet the costs remain high, and there seems to be no reduction in the overall amount we’re paying for the services being provided. Something needs to be done because this is simply unacceptable.
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Robbers

Your delivery charges are ridiculous. Not to mention the other charges you tack on. Crazy you get away with this.

Thieves

Total thieves

Really a 0

Rates are ridiculously high!

Outrageous Bills

This is getting absolutely insane. I live in an extremely small rancher and have an almost $1000 billion this month WTF

Thieves

Delivery charges are made up. Usage down bills up all the time.

Immediately signs you out

As soon as you login it immediately signs you out, completely unusable

Robbery

Even with solar you're gouging me

To much!

Demasiado carísimo

Turnspoon

07/06/26 App not allowing me to sign in sends me code to text or email then once entered it goes back to sign in and etc. etc. etc.
07/06/26 @6:33pm est App still kicking me out after log in going right back to sign in.
I need this App working properly please!!!
07/07/26 @ 2:43 pm est… app still not working properly.
I receive my security code and it clicks and briefly see my account and then the App abruptly crashes requiring another log in.
Please fix your APP
07/15/26: the App was not responding last week and the bill cut off was on the 11th, I always pay my bill on or about the 15th of every month, why hasn’t the bill shown up today yet @ 3:18 pm est?
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Payment System

AC Electric payment system is the absolute worst.

Rip off

Went from 54. 96 to 283.00 in one month! No one is living there! It’s our second home and we haven’t been there in months.

Turnspoon

07/06/26 App not allowing me to sign in sends me code to text or email then once entered it goes back to sign in and etc. etc. etc.
07/06/26 @6:33pm est App still kicking me out after log in going right back to sign in.
I need this App working properly please!!!
07/07/26 @ 2:43 pm est… app still not working properly.
I receive my security code and it clicks and briefly see my account and then the App abruptly crashes requiring another log in.
Please fix your APP
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Can’t Sign In

Ever since the app was unavailable over the July 4 weekend for maintenance, I have not been able to sign in. It accepts my credentials and then brings me right back to the sign in screen.

Too Much

I think that Atlantic City electrics customer service is horrible. If a person is already having difficulty paying their account then why would you add on a deposit fee. Then say that is due before you pay the unpaid bill. Doesn’t make sense. It’s like the board on this company wants to keep people indebted to them. The programs for assistance they offer it’s hard to get a no personal assistance at all.
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Crazy prices

Mine has doubled in a year thats why i can pay the total amount due im barely getting by!