1. Home
  2. 🔧 Utilities
  3. Xfinity Mobile Care
Xfinity Mobile Care

Xfinity Mobile Care

by Assurant, Incorporated

2.5K ratings
65 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • September 22, 2024
  • August 20, 2026

Features

Developer

Assurant, Incorporated
✨Promote your app ✨
Xfinity Mobile Care screenshot #1 for iPhone
Xfinity Mobile Care screenshot #2 for iPhone
Xfinity Mobile Care screenshot #3 for iPhone
Xfinity Mobile Care screenshot #4 for iPhone
Xfinity Mobile Care screenshot #5 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐65
Reviews↘︎
📝36+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 month
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

✓Simple claim filing and tracking
✓Live tech support via call, chat, or screen share
✓Access to device tips and quick fixes
✓Malware and phishing link blocking
✓View device protection coverage details
✓Advanced VPN for identity protection
Show original description

What users say

Summarized from real user reviews of Xfinity Mobile Care. Based on 2.5K reviews and a 4.4/5 average, it highlights the 2 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Good so far
  • 🚀Excellent app

Negative things

  • 🐛Can't delete Mobil care
  • 🐛Issues getting replacement phone
  • 🐛Months waiting for replacement device
  • 🐛Didn't see anything really helpful
See all reviews

What's New in Xfinity Mobile Care

4.57.0

August 20, 2026

Minor bug fixes and UI enhancements.

User reviews

Most RecentHighest RatedLowest Rated

doesn’t work

This does not work well at all…i am kind of feeling like i spent 2 hours on this today and go nowhere…
RoofpatrolRoofpatrol

Lots of bugs

Not thorough processes to file claims.
disgruntled rider #1911disgruntled rider #1911

Perfect!

This was so fast and easy to do! Finally, one not so confusing! Thanks Xfinity!!!!
KelzqKelzq

No plan

So all my devices have insurance on them, but yet I cannot see them through this app. It keeps saying I have no plan. So now I have to call and every time and wait for representative to help me file a claim. It’s just annoying.
Rivers82Rivers82

Fraud

Fraud
UNKARNUNKARN
See 60 more reviews

Developer apps

Pocket Geek Mobile
Pocket Geek Mobile

by Assurant, Incorporated

🔧 Utilities

(3.2K)

Free
Pocket Geek Home
Pocket Geek Home

by Assurant, Incorporated

🔧 Utilities

(310)

Free
OnTech Smart Support
OnTech Smart Support

by American Bankers Insurance Group, Inc.

🔧 Utilities

(17)

Free
Vehicle Care by Assurant
Vehicle Care by Assurant

by American Bankers Insurance Group, Inc.

🔧 Utilities

(43)

Free
Lowe's TechConnect
Lowe's TechConnect

by American Bankers Insurance Group, Inc.

🔧 Utilities

(14)

Free
Assurant Virtual Inspection
Assurant Virtual Inspection

by American Bankers Insurance Group, Inc.

💼 Business

(1)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Screen damage issue on trade-in

Bug

No communication on claim status

Bug

Ticket closed without resolution

Bug
✨

Requested Features

2 requests

Access to iPhone 16 guide

Feature

Provide labels to return old phone

Feature

FAQ

What does the Xfinity Mobile Care app do?

The app offers a suite of services for Xfinity Mobile Care subscribers. It allows for simple claim filing and tracking, provides unlimited live tech support for device setup and troubleshooting, and offers access to helpful tips and quick fixes. It also includes security features like malware blocking and an advanced VPN.

What are the key features of this app?

Key features include simple claim filing and tracking, 7-day-a-week live tech support via call, chat, or screen sharing, a library of device tips and fixes, Webshield by Avast for blocking malicious links, the ability to view device protection coverage details, and an advanced VPN for identity protection.

Is this app free to use?

The app is included with your subscription to Xfinity Mobile Care. While the app itself is free to download and use, it requires an active Xfinity Mobile Care subscription to access its full benefits.

What devices is this app compatible with?

The description does not explicitly state device compatibility beyond requiring a subscription to Xfinity Mobile Care. However, it mentions permissions for Wi-Fi network details, device lock functionality, and VPN, suggesting it is designed for smartphones and tablets.

How does the app help protect my device and data?

The app protects your device and data through several features. Webshield by Avast blocks malware-infected links and fake websites commonly used in phishing attacks. Additionally, an advanced VPN protects your identity and personal information from cybercriminals by securing your online activity.