Disturbing
I’ve had this service for over 5 years & always paid for the care plan with my phones just in case. Well I ended up needing to use the care to replace a phone. They were supposed to send me a label so the phone can be taken to UPS for shipment back to Assurant. Well I’m waiting and waiting for the email containing the information. I finally get a saying my phone isn’t covered…which makes zero sense…since I always pay for the added security just incase an accident happens and it did. So now I’m sitting here with a broken phone that they claim isn’t covered for a service that I pay for every month on top of my bill. Xfinity & Assurant are getting worse and worse…it’s time for a change. Because as a fully Disabled Veteran who isn’t able to work anymore…paying for extra services every month then are told It’s not covered is not okay!!! I’m in the market for a new service provider!!! Shame on You for trying to rip me off!!!
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JJazzified42
App hangs on launch
Nothing more to add .. useless
GginoLogic
Very fast
I just filed a claim through Xfinity Mobile Care and it was all I did was fill out the form and they said approved to repair the Glass replace the glass of my iPhone. It was amazing.
RFRoxy’s fav
Mr
Love the care!
S5Sanman 555
Want to Waste a lot of Time?
This is the most frustrating company to do business with! The apps are terrible, the C/S via phone is terrible, and the C/S in store is worse than the apps and phone C/S put together! If you want to just be angry in general switch your services to this platform.
PDP M Dela
