Comparison

Xcel Energy vs Xfinity Mobile Care

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Xcel Energy

Manage your Xcel Energy account with ease. View billing information, make payments, report outages, and track your energy usage over time. Secure login options and multi-language support are available.

Highlights
  • Secure login with Touch ID/Face ID
  • View billing and statements
  • Make payments
  • Report and check outage status
  • Track historical energy usage
  • Compare bills and usage data
Features
Read full description

Secure - Opt-in to use Touch ID or Face ID as a quicker way to sign in and as an added layer of protection to keep your data and account information secure. - Accessible to both English and Spanish customers - Dark Mode now available Pay - Easily log in to view your billing information and statements, check your balance and make payments. Report - Report an outage or check on your outage status. View - See a complete view of your current and historical usage data. Track - Compare your bills and track your electric and/or gas usage for the past 24 months with usage graphs and tables. - Compare your bill to last month or last year, and view how different bill factors such as usage, billing period, and average temperature might affect your bill Already an Xcel Energy customer but don’t have an online account yet? You’ll need to complete a quick, one-time registration to link your preferred email address with your account. To get started, have the following ready: • Your account number • Your last name or company name from your bill • The ZIP code from your bill Then, open the app and tap “Sign In or Register”, followed by “Register”. Enter your email address — this will become your new login ID.

About

Xfinity Mobile Care

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

Highlights
  • Simple claim filing and tracking
  • Live tech support via call, chat, or screen share
  • Access to device tips and quick fixes
  • Malware and phishing link blocking
  • View device protection coverage details
  • Advanced VPN for identity protection
Features
Read full description

Xfinity Mobile Care by Assurant® is your smart companion for mobile support – designed with simplicity in mind. Get the most out of your device while keeping your protection just a tap away. Whether you’re checking your coverage or troubleshooting a device issue, the Xfinity Mobile Care app puts control and confidence in your hands. Note: Access to the Xfinity Mobile Care app’s complete list of features is available only to those users enrolled in an Xfinity Mobile Care protection plan. Key Features * Coverage and Claims for Your Devices at Your Fingertips View your protection plan details, including service fees, deductibles, and coverage documents. File and track claims with ease. * Live Tech Support Connect with tech experts via chat, call, screen share, or camera share for fast help with setup, connectivity, and device troubleshooting. Available 9am-midnight ET, 7 days a week excluding major holidays. * Self-Help Center Explore thousands of device-specific tips, tricks, and step-by-step guides to solve common issues on your own.

Screenshots

Xcel Energy4 screens
Xfinity Mobile Care4 screens

Verdict

The call

The clearest difference is update cadence: Xcel Energy at every 3 weeks against Xfinity Mobile Care's every 2 months. On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Xcel Energy holds the better App Store score, 4.6 against 4.4. Both are backed by a comparable volume of ratings — 4.1K and 2.5K respectively. Written reviews point the same way: 18% of Xcel Energy's written reviews are positive against 13% of Xfinity Mobile Care's.

UpkeepUpdate frequency

Xcel Energy ships an update every 3 weeks, Xfinity Mobile Care every 2 months. Both last shipped on September 24, 2026.

Scorecard1 real difference · 9 level
Xcel Energy versus Xfinity Mobile Care: the parameters behind the verdict, then further details
ParameterXcel EnergyXfinity Mobile Care
PriceFreeFree
Rating4.6 (4.1K ratings) — better4.4 (2.5K ratings)
Positive reviews17.7% of reviews — better12.9% of reviews
Number of ratings4.1K — better2.5K
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.615.1 — better
Further details — not scored
Size113 MB86 MB
Age rating4+4+
DeveloperXcel Energy Inc.Assurant, Incorporated

Customer experience

Xcel Energy

All ratings4,112 ratings
Positive91.8%
Neutral2.4%
Negative5.9%
Written reviews147 reviews
Positive17.7%
Neutral4.8%
Negative77.6%

Xfinity Mobile Care

All ratings2,527 ratings
Positive84.6%
Neutral2.8%
Negative12.7%
Written reviews62 reviews
Positive12.9%
Neutral4.8%
Negative82.3%

User reviews

Xcel Energy

From 4.1K App Store ratings

What we love

  • 🚀 Streamlined UI
  • 👍 Convenient payment options
  • 👍 Helpful usage graphs

Room to improve

  • 🐛 Login and account issues
  • 🐛 Inaccurate usage data
  • 🐛 Broken or missing features
  • 🔍 Lack of transparency

Xfinity Mobile Care

From 2.5K App Store ratings

What we love

  • 👍 Good so far
  • 🚀 Excellent app

Room to improve

  • 🐛 Can't delete Mobil care
  • 🐛 Issues getting replacement phone
  • 🐛 Months waiting for replacement device
  • 🐛 Didn't see anything really helpful

Bugs and requests

Xcel Energy

Reported bugs

3 issues
  • Unable to login or reset password
  • Inability to link accounts or view statements
  • Inconsistent or non-functioning features

Requested features

3 requests
  • Restore previous app functionality
  • Improve usage tracking and reporting
  • Provide better error messages and troubleshooting

Xfinity Mobile Care

Reported bugs

3 issues
  • Screen damage issue on trade-in
  • No communication on claim status
  • Ticket closed without resolution

Requested features

2 requests
  • Access to iPhone 16 guide
  • Provide labels to return old phone

In-app purchases

None

Xcel Energy

No in-app purchases

None

Xfinity Mobile Care

No in-app purchases

Questions

Is Xcel Energy free?
Xcel Energy is free to download, with no in-app purchases.
Is Xfinity Mobile Care free?
Xfinity Mobile Care is free to download, with no in-app purchases.
Which has better reviews, Xcel Energy or Xfinity Mobile Care?
Xcel Energy is rated higher. Xcel Energy averages 4.6 out of 5 from 4.1K ratings, while Xfinity Mobile Care averages 4.4 from 2.5K ratings.
Do Xcel Energy or Xfinity Mobile Care have ads?
Neither Xcel Energy nor Xfinity Mobile Care shows ads.
Which is updated more often, Xcel Energy or Xfinity Mobile Care?
Xcel Energy ships an update every 3 weeks, and Xfinity Mobile Care every 2 months. Most recently, Xcel Energy was updated on September 24, 2026 and Xfinity Mobile Care on September 24, 2026.

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