Xcel Energy vs Xfinity Mobile Care
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Xcel Energy
Manage your Xcel Energy account with ease. View billing information, make payments, report outages, and track your energy usage over time. Secure login options and multi-language support are available.
- Secure login with Touch ID/Face ID
- View billing and statements
- Make payments
- Report and check outage status
- Track historical energy usage
- Compare bills and usage data
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Secure - Opt-in to use Touch ID or Face ID as a quicker way to sign in and as an added layer of protection to keep your data and account information secure. - Accessible to both English and Spanish customers - Dark Mode now available Pay - Easily log in to view your billing information and statements, check your balance and make payments. Report - Report an outage or check on your outage status. View - See a complete view of your current and historical usage data. Track - Compare your bills and track your electric and/or gas usage for the past 24 months with usage graphs and tables. - Compare your bill to last month or last year, and view how different bill factors such as usage, billing period, and average temperature might affect your bill Already an Xcel Energy customer but don’t have an online account yet? You’ll need to complete a quick, one-time registration to link your preferred email address with your account. To get started, have the following ready: • Your account number • Your last name or company name from your bill • The ZIP code from your bill Then, open the app and tap “Sign In or Register”, followed by “Register”. Enter your email address — this will become your new login ID.
Xfinity Mobile Care
This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.
- Simple claim filing and tracking
- Live tech support via call, chat, or screen share
- Access to device tips and quick fixes
- Malware and phishing link blocking
- View device protection coverage details
- Advanced VPN for identity protection
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Xfinity Mobile Care by Assurant® is your smart companion for mobile support – designed with simplicity in mind. Get the most out of your device while keeping your protection just a tap away. Whether you’re checking your coverage or troubleshooting a device issue, the Xfinity Mobile Care app puts control and confidence in your hands. Note: Access to the Xfinity Mobile Care app’s complete list of features is available only to those users enrolled in an Xfinity Mobile Care protection plan. Key Features * Coverage and Claims for Your Devices at Your Fingertips View your protection plan details, including service fees, deductibles, and coverage documents. File and track claims with ease. * Live Tech Support Connect with tech experts via chat, call, screen share, or camera share for fast help with setup, connectivity, and device troubleshooting. Available 9am-midnight ET, 7 days a week excluding major holidays. * Self-Help Center Explore thousands of device-specific tips, tricks, and step-by-step guides to solve common issues on your own.
Screenshots
Verdict
The clearest difference is update cadence: Xcel Energy at every 3 weeks against Xfinity Mobile Care's every 2 months. On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Xcel Energy holds the better App Store score, 4.6 against 4.4. Both are backed by a comparable volume of ratings — 4.1K and 2.5K respectively. Written reviews point the same way: 18% of Xcel Energy's written reviews are positive against 13% of Xfinity Mobile Care's.
Xcel Energy ships an update every 3 weeks, Xfinity Mobile Care every 2 months. Both last shipped on September 24, 2026.
| Parameter | Xcel Energy | Xfinity Mobile Care |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.1K ratings) — better | 4.4 (2.5K ratings) |
| Positive reviews | 17.7% of reviews — better | 12.9% of reviews |
| Number of ratings | 4.1K — better | 2.5K |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 113 MB | 86 MB |
| Age rating | 4+ | 4+ |
| Developer | Xcel Energy Inc. | Assurant, Incorporated |
Customer experience
Xcel Energy
Xfinity Mobile Care
User reviews
Xcel Energy
From 4.1K App Store ratingsWhat we love
- 🚀 Streamlined UI
- 👍 Convenient payment options
- 👍 Helpful usage graphs
Room to improve
- 🐛 Login and account issues
- 🐛 Inaccurate usage data
- 🐛 Broken or missing features
- 🔍 Lack of transparency
Xfinity Mobile Care
From 2.5K App Store ratingsWhat we love
- 👍 Good so far
- 🚀 Excellent app
Room to improve
- 🐛 Can't delete Mobil care
- 🐛 Issues getting replacement phone
- 🐛 Months waiting for replacement device
- 🐛 Didn't see anything really helpful
Bugs and requests
Xcel Energy
Reported bugs
3 issues- Unable to login or reset password
- Inability to link accounts or view statements
- Inconsistent or non-functioning features
Requested features
3 requests- Restore previous app functionality
- Improve usage tracking and reporting
- Provide better error messages and troubleshooting
Xfinity Mobile Care
Reported bugs
3 issues- Screen damage issue on trade-in
- No communication on claim status
- Ticket closed without resolution
Requested features
2 requests- Access to iPhone 16 guide
- Provide labels to return old phone
In-app purchases
Xcel Energy
No in-app purchases
Xfinity Mobile Care
No in-app purchases
Questions
Is Xcel Energy free?
Is Xfinity Mobile Care free?
Which has better reviews, Xcel Energy or Xfinity Mobile Care?
Do Xcel Energy or Xfinity Mobile Care have ads?
Which is updated more often, Xcel Energy or Xfinity Mobile Care?
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