Comparison

ComEd vs Xfinity Mobile Care

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ComEd

Manage your utility account conveniently from your smartphone or tablet. Easily pay bills, report outages, and track restoration status. Access account details, view usage, and set up helpful alerts for residential and business customers.

Highlights
  • Manage multiple accounts
  • Pay bills easily
  • Report and track outages
  • View outage map
  • Set up alerts
  • View usage data and trends
Read full description

ComEd’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include: · Easy sign-in with your fingerprint or “keep me signed in” option · Effortlessly pay your bill · Report an outage · Check your outage status · View the outage map · View your bill · Check your balance · View your account activity · Manage your AutoPay and Budget Billing settings · Report your outage without signing in · View usage data and trends · Compare your bills · View your bill forecast · Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more · View hourly pricing information as a participant of the Hourly Pricing program

About

Xfinity Mobile Care

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

Highlights
  • Simple claim filing and tracking
  • Live tech support via call, chat, or screen share
  • Access to device tips and quick fixes
  • Malware and phishing link blocking
  • View device protection coverage details
  • Advanced VPN for identity protection
Features
Read full description

Xfinity Mobile Care by Assurant® is your smart companion for mobile support – designed with simplicity in mind. Get the most out of your device while keeping your protection just a tap away. Whether you’re checking your coverage or troubleshooting a device issue, the Xfinity Mobile Care app puts control and confidence in your hands. Note: Access to the Xfinity Mobile Care app’s complete list of features is available only to those users enrolled in an Xfinity Mobile Care protection plan. Key Features * Coverage and Claims for Your Devices at Your Fingertips View your protection plan details, including service fees, deductibles, and coverage documents. File and track claims with ease. * Live Tech Support Connect with tech experts via chat, call, screen share, or camera share for fast help with setup, connectivity, and device troubleshooting. Available 9am-midnight ET, 7 days a week excluding major holidays. * Self-Help Center Explore thousands of device-specific tips, tricks, and step-by-step guides to solve common issues on your own.

Screenshots

ComEd4 screens
Xfinity Mobile Care4 screens

Verdict

The call

The clearest difference is ratings volume: ComEd at 130K against Xfinity Mobile Care's 2.5K. ComEd also leads on rating (4.7 vs 4.4) and review sentiment (23% vs 13%). Xfinity Mobile Care's advantage is iOS requirement (15.1 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ComEd holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: ComEd has 130K ratings behind it against 2.5K, so its average is the more settled of the two. Written reviews point the same way: 23% of ComEd's written reviews are positive against 13% of Xfinity Mobile Care's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. Both last shipped on September 24, 2026.

Scorecard4 real differences · 6 level
ComEd versus Xfinity Mobile Care: the parameters behind the verdict, then further details
ParameterComEdXfinity Mobile Care
PriceFreeFree
Rating4.7 (130K ratings) — better4.4 (2.5K ratings)
Positive reviews22.8% of reviews — better12.9% of reviews
Number of ratings130K — better2.5K
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS17.015.1 — better
Further details — not scored
Size161 MB86 MB
Age rating4+4+
DeveloperEXELON BUSINESS SERVICES COMPANY, LLCAssurant, Incorporated

Customer experience

ComEd

All ratings120,941 ratings
Positive92.8%
Neutral2.3%
Negative4.9%
Written reviews465 reviews
Positive22.8%
Neutral3.7%
Negative73.5%

Xfinity Mobile Care

All ratings2,527 ratings
Positive84.6%
Neutral2.8%
Negative12.7%
Written reviews62 reviews
Positive12.9%
Neutral4.8%
Negative82.3%

User reviews

ComEd

From 130K App Store ratings

What we love

  • 🚀 Quick and easy bill payment
  • 👍 User-friendly interface
  • ⚡ Convenient account management
  • 🔍 Helpful outage tracking

Room to improve

  • 🐛 Login/sign-in issues
  • 🔍 Lack of real-time usage data
  • 🔒 Security/account access problems
  • 💰 Inconvenient payment options
  • 🗓️ Delayed billing information

Xfinity Mobile Care

From 2.5K App Store ratings

What we love

  • 👍 Good so far
  • 🚀 Excellent app

Room to improve

  • 🐛 Can't delete Mobil care
  • 🐛 Issues getting replacement phone
  • 🐛 Months waiting for replacement device
  • 🐛 Didn't see anything really helpful

Bugs and requests

ComEd

Reported bugs

4 issues
  • App crashes and freezes
  • Billing information not updating properly
  • Inconsistent performance across devices
  • Login failures and network errors

Requested features

5 requests
  • Improved login/authentication process
  • Real-time energy usage tracking
  • Customizable app settings and preferences
  • Seamless integration between app and website
  • Expanded payment methods and options

Xfinity Mobile Care

Reported bugs

3 issues
  • Screen damage issue on trade-in
  • No communication on claim status
  • Ticket closed without resolution

Requested features

2 requests
  • Access to iPhone 16 guide
  • Provide labels to return old phone

In-app purchases

None

ComEd

No in-app purchases

None

Xfinity Mobile Care

No in-app purchases

Questions

Is ComEd free?
ComEd is free to download, with no in-app purchases.
Is Xfinity Mobile Care free?
Xfinity Mobile Care is free to download, with no in-app purchases.
Which has better reviews, ComEd or Xfinity Mobile Care?
ComEd is rated higher. ComEd averages 4.7 out of 5 from 130K ratings, while Xfinity Mobile Care averages 4.4 from 2.5K ratings.
Do ComEd or Xfinity Mobile Care have ads?
Neither ComEd nor Xfinity Mobile Care shows ads.
Which is updated more often, ComEd or Xfinity Mobile Care?
ComEd ships an update every 2 months, and Xfinity Mobile Care every 2 months. Most recently, ComEd was updated on September 24, 2026 and Xfinity Mobile Care on September 24, 2026.

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