Downgrade
I had an iPhone 13 which I was pretty happy with, but I got persuaded to "upgrade" to the 17. I wish I could go back. Previously I could navigate while driving and now it seems too dangerous. My connection seems worse as well and I live in the country.
Any suggestions?
Any suggestions?
Change in rewards
As an update on the rewards. I am now thinking either Xfinity pushes the notifications out to customer after a while, they don't get very many of the rewards or there are bots that Xfinity needs to fix their system so they can't get the rewards. Got a notification for a $10 Grubhub coupon and this time I got to the app after 7 minutes and they were all gone. This stuff needs to be emailed to customer and not just put in the app. Again another rewards issue. Get a notification for a $10 Starbucks gift card. Click the notification within seconds of getting it and taken to the app and it's nowhere to be seen. I'm also not reaching out to you. My issue is documented here in detail. Read my review and fix the issue. Twice now where I get a push notification for a reward and within seconds of me getting it I click on it, get sent to the app and click on the reward it's telling me about and then I get an error it's no longer available. How are you running out of digital movies not only in seconds but at all? I have redeemed more than a few so not sure why this is all of a sudden an issue. This is really making me think about taking my business elsewhere. I get a push notification to add the movie Austin Powers to my collection. I click it within seconds of me getting it and when I get in the app the digital movie that should not be something you run out of says it's gone. Writhing 30 seconds of me getting the notification. So I go and look it up and apparently the rewards have changed to where they are limited time or quantity. This is going to just make it so I ignore those. This is also a really garbage way to thank your customers.
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Splendid.
Loving the app. Simple and full of information
Poor service
I tried to find out why my bill increased by $40.00 and it refused to give me a answer or transfer me to a live agent. Par for Xfinity.
Not working
Received the message that I need to update the app. After updating it, it would not open. It keeps flashing back to update.
