DVR
The DVR is not working as well as it did in the past
Useless!
Like the title
Cable
My cable service is still not working. After waiting two weeks for a technician visit, I was told that I needed a new TV. Based on that recommendation, I purchased a new television for $2,000, only to discover that the television was not the issue and I still do not have cable service in my room.
I do not have the time to continue chasing a cable company that has been unable to provide a proper resolution. As a result, I will be canceling my service with Xfinity. I will pay my outstanding balance, but this level of service is unacceptable.
As a loyal customer, I spend considerably more with your company than I do with many of your competitors, and I expected a much higher level of support.
I do not have the time to continue chasing a cable company that has been unable to provide a proper resolution. As a result, I will be canceling my service with Xfinity. I will pay my outstanding balance, but this level of service is unacceptable.
As a loyal customer, I spend considerably more with your company than I do with many of your competitors, and I expected a much higher level of support.
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Xfinity what!!!
I don’t know what is going on with my Wi-Fi it freezes to much and now I can’t even connect to my Wi-Fi what the in the world is going on with this Xfinity app it doesn’t even want to work also. I got into the $50.00 promotion for five years locked in mine you! First bill $70.00 second bill $70.00 third bill $60.00 so far Xfinity owes me a total of $50.00 + $200.00 for the promotion gift card I haven’t still received or gotten any notice on. I signed into a $50.00 1GB fast speed promotion for five years guaranteed and in the promotion I get some one or two free apps like Netflix, Apple TV or whatever and yet I haven’t seen anything but high charges on my bill and slow speed service what!!!
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Uptime
After Isaias Xfinity was back up and running before Alabama Power.
Sports package
None of our local sports teams such as the Wild and Timberwolves are included. Now I’m being asked to pay for an additional app? Going to dump Xfinity in all formats 🥷
If you can avoid do it
Xfinity SUCKS! They charge an arm and a leg and the service sucks
Extender not doing its job
I think the piece of equipment that Xfinity has supplied me with is not working right. Devices keep dropping their signal.
Why is nothing connected
How is nothing showing connected on my app to my wifi yet I’m on it…make it make sense.
Fix it
Now
Infuriating
The Xfinity Assistant is totally useless and infuriating. Not once has it ever helped solve a problem. Not only do they seem unable to fix the problem with the cable service , they seem to only care about getting me to add mobile lines to my service. If I call about problems with my cable service, don’t try to sell me anything else!!
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My opinion about Xfinity
He is the youngest person my opion of Xfinity is that it eats AT&T& T mobile
Not satisfied!
I spoke to a rep. And was guaranteed a credit and on my app. it continues to reflect the full amount. She said it would show credit after24 hours and it’s been 3 days.
Outdated information
The Xfinity app reports false information regarding outages. Our internet speed has dropped so low that I can’t access the internet or stream TV.
WL AmazonerABSOLUTE WORST CUST SERVICE
MUST BE THE WORST CUSTOMER SERVICE ON THE PLANET ONLY HAS AI SAYING SAME THING FOR AN HOUR. DOWNLOAD THE APP DOWNLOAD THE APP…
OVER AND OVER AGAIN
I DOWNLOAD THE APP ENTER DETAILS AND SAYS CANT FIND YOUR NUMBER THEN I CALL AND IT SAYS I FOIND YOU LET ME TEXT U A LINK TO DOWNLOAD THE APP DOWN LOAD THE APP DOWNLOAD THE APP
OVER AND OVER AGAIN
I DOWNLOAD THE APP ENTER DETAILS AND SAYS CANT FIND YOUR NUMBER THEN I CALL AND IT SAYS I FOIND YOU LET ME TEXT U A LINK TO DOWNLOAD THE APP DOWN LOAD THE APP DOWNLOAD THE APP
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Agents are MIA
This app is absolutely terrible, it does not even work. I’m in the process of trying to set up my new Internet because my last gateway randomly completely stopped working and I had no Internet for over a week. When I try to do the live agent, they don’t even respond and there’s no way around it. I suggest looking for Internet elsewhere.
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This site is no help.
This is useless. System does NOT work and no help available
Useless
Usage data display is not working
Internet terrible
Our internet constantly every day freezes or just drops out. It is ridiculous how poor the WiFi is from a reliability standpoint
Non Functional
Does not allow me to change WiFi channels. It is locked
