Downgrade
I had an iPhone 13 which I was pretty happy with, but I got persuaded to "upgrade" to the 17. I wish I could go back. Previously I could navigate while driving and now it seems too dangerous. My connection seems worse as well and I live in the country.
Any suggestions?
Any suggestions?
Change in rewards
As an update on the rewards. I am now thinking either Xfinity pushes the notifications out to customer after a while, they don't get very many of the rewards or there are bots that Xfinity needs to fix their system so they can't get the rewards. Got a notification for a $10 Grubhub coupon and this time I got to the app after 7 minutes and they were all gone. This stuff needs to be emailed to customer and not just put in the app. Again another rewards issue. Get a notification for a $10 Starbucks gift card. Click the notification within seconds of getting it and taken to the app and it's nowhere to be seen. I'm also not reaching out to you. My issue is documented here in detail. Read my review and fix the issue. Twice now where I get a push notification for a reward and within seconds of me getting it I click on it, get sent to the app and click on the reward it's telling me about and then I get an error it's no longer available. How are you running out of digital movies not only in seconds but at all? I have redeemed more than a few so not sure why this is all of a sudden an issue. This is really making me think about taking my business elsewhere. I get a push notification to add the movie Austin Powers to my collection. I click it within seconds of me getting it and when I get in the app the digital movie that should not be something you run out of says it's gone. Writhing 30 seconds of me getting the notification. So I go and look it up and apparently the rewards have changed to where they are limited time or quantity. This is going to just make it so I ignore those. This is also a really garbage way to thank your customers.
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Splendid.
Loving the app. Simple and full of information
Poor service
I tried to find out why my bill increased by $40.00 and it refused to give me a answer or transfer me to a live agent. Par for Xfinity.
Not working
Received the message that I need to update the app. After updating it, it would not open. It keeps flashing back to update.
So bad
Just because I live in Loxahatchee, it doesn’t mean that my Internet needs to be so low class. We are tired exhausted of dealing with Xfinity and waiting for the day that AT&T comes our way so we can immediately switch over.
AI
Terrible
Sucks
We have to restart the gateway weekly if not more. Everything freezes. The Internet TV streaming. We've had the text out multiple times. This really makes working from home unreliable
Service
Love my service but dislike the price at today’s cost of living and ease of access to internet and television our bills should never be over 100 bucks
Bien
Bien muy bien
Horrible service
For some reason my wifi is just dropping out and it’ll only come back on if I disconnect my phone from wifi and open the app. The second I open the app everything works again. It’s clearly comcast trying to force me to upgrade. AGAIN.
There’s an update every time I have to pay my bill
This is annoying
Pmt system never works
It’s almost like they force you to be late on pmts by never having a functional PAY option.
Useless
Think of this app as more of a placebo for the customer to make it seem like it’s doing something.
New modem
Way to difficult
Horrible excuse for an app
Xfinity has tried to make this app a one size fits all but it’s actually only good for paying your bill. Trying to access advanced features on a router is way out of their league. And yet they cut off access from your browser so you have to use a completely worthless app
Rating
Good job for now
Downhill
They are going downhill- no customer service through the app- it used to exist. Their equipment is not allowing the iot devices to talk. My printer is in the 2. - phone on 5 - no longer can print. They need to fix this
Worst ever
I have had Xfinity for years because there is no other option near me. I absolutely hate Xfinity. The customer service is terrible, the response to fix issues is even worse. I absolutely do not and would not ever recommend Xfinity
Fix
What yall need to do is stop updating every other week I have to keep signing in just gets annoying to keep having to do that
