DTE Energy vs Xfinity
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DTE Energy
Manage your energy account conveniently on the go. Pay bills, enroll in payment plans, report power outages, and track their restoration progress. Analyze your energy usage and receive account updates quickly.
- View and pay bills
- Enroll in payment programs
- Report power outages
- Track outage restoration
- Analyze energy usage
- Manage payment methods
- Receive account messages
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Pay your bill, enroll in a payment program, report an outage and track its restoration, all with the new DTE Energy mobile app. Want to make a payment, analyze your energy usage, or just view your bill? The new DTE Energy mobile app makes it easy to do while on-the-go. The DTE Energy Mobile app will give you a convenient, quick and easy way to take care of what you need because we know how important saving time can be. With as little as three clicks you can take care of almost anything – paying your bill, comparing monthly energy usage, reporting and tracking an outage, all in one convenient app. Features - Sign in to view your current bill, account details and analyze your energy consumption - Make a one-time payment or schedule future dated payments - Manage your saved payment methods - Get real-time account and payment related messages - Report a power outage, and dim or flickering lights - Report or get additional information on a gas leak or downed wire - Track restoration progress with updates via email, text or push notification - See what areas have outages and how many customers are affected - Look up nearby businesses to see which have power and their contact details - Increase security while using the app with 1Password and enabling TouchID
Xfinity
Manage all your Xfinity services, including internet and mobile, from a single app. Get 24/7 support, tools to optimize your WiFi, and access to exclusive customer rewards and security features.
- Manage all services in one place
- 24/7 real-time support
- Activate equipment and test internet speed
- Xfinity Rewards
- Improve WiFi performance
- Advanced Security and Parental Controls
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Your Xfinity experience, enhanced. Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW. NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity. Xfinity customers also get: • 24/7 real-time support anytime you need it. • Tools to help you seamlessly activate your equipment and test your internet speed. • Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer. Customers who rent our equipment get even more: • Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more. • Personalized tools and tips to help improve WiFi performance. • CyberSecure to protect your devices and help keep loved ones safe online. • CyberSecure on-the-go provides safe browsing and data protection to your mobile device whenever you're connected to an unsecured WiFi network away from home. When you enable this feature, the app will occasionally run a VPN Service. The app will ask for additional runtime permissions for this feature. • Family Settings so you can set family-safe browsing and pause WiFi to any connected device. • Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device. Getting started is simple. All you need is your Xfinity ID and the password you set up when you signed up for Xfinity. Need help signing in? • If you don't have an Xfinity ID yet, create one here: xfinity.com/getstarted • Look up your existing Xfinity ID: xfinity.com/id • Or reset your Xfinity password: xfinity.com/password Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference
Screenshots
Verdict
The clearest difference is review sentiment: DTE Energy at 40% against Xfinity's 9%. DTE Energy also leads on rating (4.7 vs 4.3) and monetization model (free vs free with in-app purchases). Xfinity's advantage is ratings volume (1.4M vs 19K) and update cadence (fortnightly vs every 6 weeks). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DTE Energy holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: Xfinity has 1.4M ratings behind it against 19K, so its average is the more settled of the two. Written reviews point the same way: 40% of DTE Energy's written reviews are positive against 9% of Xfinity's.
DTE Energy ships an update every 6 weeks, Xfinity fortnightly. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | DTE Energy | Xfinity |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (19K ratings) — better | 4.3 (1.4M ratings) |
| Positive reviews | 40.3% of reviews — better | 8.6% of reviews |
| Number of ratings | 19K | 1.4M — better |
| Update frequency | Every 6 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #13 — better |
| Devices | iPhone | iPhone |
| Requires iOS | 16.0 — better | 17.2 |
| Further details — not scored | ||
| Size | 52 MB | 580 MB |
| Age rating | 4+ | 12+ |
| Developer | DTE Energy Company | Comcast |
Customer experience
DTE Energy
Xfinity
User reviews
DTE Energy
From 19K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Helpful during power outages
- 💳 Convenient bill payment
- 🗺️ Informative outage map
- 🔔 Timely updates and notifications
Room to improve
- 🐛 Inaccurate outage information
- 🔍 Lack of detailed account information
- 🔄 Required app updates can be frustrating
- 🤖 Automatic responses not always accurate
Xfinity
From 1.4M App Store ratingsWhat we love
- 🚀 Fast internet speeds
- 👍 Helpful app features
- 🔒 Secure home network
Room to improve
- 🐛 Unreliable internet connectivity
- 💩 Poor customer service
- 🤖 Confusing app interface
- 🤑 Expensive and overpriced
Bugs and requests
DTE Energy
Reported bugs
3 issues- App crashes after updates
- Login issues with Touch ID/Face ID
- Outage notifications not always received
Requested features
3 requests- More detailed usage and billing history
- Option to report different types of issues
- Ability to save location-specific settings
Xfinity
Reported bugs
3 issues- Login issues and app freezes
- Inability to manage network devices
- Inconsistent app functionality
Requested features
3 requests- Detailed data usage tracking
- Customizable parental controls
- Improved app stability and performance
In-app purchases
DTE Energy
No in-app purchases
Xfinity
No in-app purchases









