Very Smart
Pocket Geek Mobile simplified the Geek Mobility app for the everyday smartphone user!
Great App
I love using the live help feature in this app. The agents are so friendly and able to help me with just about any technical question I have. This app keeps me protected.
No sirve
Esta aplicación necesita mejoras, no abre, se cierra sola. En fin, no la he podido utilizar.
I pay for a coverage that does not uphold what it says
On 08/02/2025 I had my IPhone 16 pro max slip out of my hand and hit the ground. It powered off not to turn on anymore. I did what I was supposed to and filed a claim. I then waited all day for them to send me an email telling me that my claim was denied. Now I want to know what am I paying for when I cannot get my phone fixed for an accidental drop? To me it’s like I am paying you for nothing. I have maid 1 claim in the 3-4 years of my service so I have paid you for nothing. Since I can’t get my device fixed for what you advertise and make us pay for, I feel I should get a full refund of the 3-4 years I’ve paid for it minus my only claim
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Poor Coverage.
As soon as I needed the coverage the insurance found a way to deny me. I have paid for 3 years and they refused to even fix this OLD phone.
