Pocket Geek Home

Pocket Geek Home

by Assurant, Incorporated

329 ratings
19 reviews
Free

Details

Released
March 24, 2020
Updated
October 8, 2026

Features

Pocket Geek Home screenshot #1 for iPhone
Pocket Geek Home screenshot #2 for iPhone
Pocket Geek Home screenshot #3 for iPhone
Pocket Geek Home screenshot #4 for iPhone
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About

Manage all your smart home devices and access live tech support for any brand. Get help with setup, troubleshooting, and protection for your connected technology. Offers in-store or in-home services for a seamless experience.

✓Live tech support for all connected devices
✓Screen and camera sharing for diagnosis
✓Device inventory management
✓In-store and in-home service options
✓Plan management and benefit viewing
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What users say about Pocket Geek Home

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What's New in Pocket Geek Home

3.472.0

October 8, 2026

Minor UI enhancements and bug fixes.

User reviews

Useless

Cant get past the verification after 3 times…I’m done delete delete delete

T mobile support

This app sucks

Privacy notification

The key here is that there is no privacy. By downloading the app you agree to all of their conditions of selling your data, etc. and there’s no way to opt out. Find another app.

privacy notice

While reading the privacy notice it indicated that this app: With your permission, we may also access information from your device, such as your general location, contact lists, SMS messages, Call logs, photo and video library, documents, music. Which means they have access to your whole phone, which is none of their business in my opinion.
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Verify doesn’t work

Well. I did the email verification several times with no success. Turned off vpn, still didn’t work. Use at your own waste of time. IT tech here.

Recommended by T mobile. Thanks for taking all my information.

Response from developer

It sounds like you've had a challenging experience with the email verification process, and we truly appreciate you sharing your thoughts. We recognize how important it is for everything to function smoothly, especially when you're relying on it. Your feedback is invaluable, and we encourage you to reach out to our support team at support@pocketgeekhome.com for further assistance. Thank you for your insights!

Developer apps

User experience

🐞

Reported Bugs

6 issues

Email verification fails

Bug

App does not work

Bug

Cannot sign in

Bug

Device identification fails

Bug

WiFi service interrupted

Bug

App cannot find installed devices

Bug

FAQ

What does Pocket Geek Home do?

Pocket Geek Home provides support, protection, and services for all your smart home devices, regardless of brand. It allows you to manage your plan, view benefits, and access live tech support for setup, troubleshooting, and maintenance of your connected technology.

What are the key features of Pocket Geek Home?

Key features include instant connection to U.S.-based tech pros via call or chat for support of various devices like smartphones, printers, and smart TVs. It also offers screen or camera sharing for remote diagnosis, a 'My Devices' feature for inventory, and options for in-store or in-home services.

Is Pocket Geek Home free to use?

The app itself is free to download and use for managing your plan and accessing eligible services. Specific services or support tiers may be tied to a plan or eligibility criteria, as indicated by the app's functionality.

What kind of devices are supported?

The app supports a wide range of connected devices, including smartphones, printers, routers, game consoles, smart TVs, and thermostats. Essentially, any smart device in your home that connects to a network is eligible for support.

How does the tech support work?

You can connect instantly with U.S.-based tech professionals through call or chat. For more complex issues, you can share your smartphone screen or camera with a support analyst to help them diagnose and resolve problems with your smart devices remotely.