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My NRG

My NRG

Your NRG account on the go!

46 ratings
12 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • August 6, 2018
  • August 31, 2026

Features

Developer

NRG Energy, Inc.
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About

Manage your electricity and natural gas accounts, track energy usage, and access monthly rewards. Connect smart home devices and find exclusive offers. Built for Northeast customers.

✓Manage multiple energy accounts
✓Monitor energy usage
✓Access monthly rewards
✓Connect smart home devices
✓Exclusive savings offers
✓Customer support access
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What's New in My NRG

6.1.0

August 31, 2026

We have enhanced the onboarding process for new retail channel customers.

User reviews

Most RecentHighest RatedLowest Rated

Tooooo Slow

It is still the slowest app ever.
Dr illianoDr illiano

Response from developer

We apologize for any inconvenience. We've enhanced the app and encourage you to update to the latest version and log in. For further assistance, please contact us at support@picknrg.com or via chat in the app and provide any screenshots or videos.

Awful

The app doesn’t open I clicked on electricity And it never opened. It’s slower than slow. I waited 15 minutes. To load and it never did ….really really really shameful for an app.
Reds17888Reds17888

Response from developer

We apologize for any inconvenience. We've enhanced the app and encourage you to update to the latest version and log in. For further assistance, please contact us at support@picknrg.com or via chat in the app and provide any screenshots or videos.

Can’t access app

Horrible
TrucknWayneTrucknWayne

Response from developer

We apologize for any inconvenience. We've enhanced the app and encourage you to update to the latest version and log in. For assistance, please contact us at support@picknrg.com or via chat in the app and provide any screenshots or videos.

No longer works

After the last iOS update, the app stopped working altogether. Not sure what’s going on
GreedygremlinGreedygremlin

Response from developer

We apologize for any inconvenience. We've enhanced the app and encourage you to update to the latest version and log in. For assistance, please contact us at support@picknrg.com or via chat in the app and provide any screenshots or videos.

Keeps crashing!

I would like to use the app but it keeps crashing
Venus bloomVenus bloom

Response from developer

We apologize for any inconvenience. We've enhanced the app and encourage you to update to the latest version, log in, and share your feedback. For assistance, please contact us at support@picknrg.com or via chat in the app and provide any screenshots or videos.

See 7 more reviews

FAQ

What can I do with My NRG?

My NRG allows you to manage your electricity and natural gas accounts, monitor energy usage, view monthly rewards, connect smart home devices, and access customer support. It's designed for NRG customers in the Northeast.

Is My NRG free to use?

Yes, My NRG is a free application. It does not have any in-app purchases or advertisements, making it a completely free experience for users.

What smart home devices can I connect to My NRG?

You can connect your EV charger, Google Thermostat, and Enphase Solar system to My NRG for a smarter home experience. This integration helps you manage your energy consumption more effectively.

Does My NRG offer any discounts or savings?

Yes, My NRG provides exclusive savings on Vivint Smart Home and NRG Protects home protection plans. You can also earn bonuses for referring friends.

How often is My NRG updated?

The latest version of My NRG is 5.8.0, last updated on February 24, 2026. Updates typically include new features, bug fixes, and performance improvements.

What is the age rating for My NRG?

My NRG has an age rating of 4+, making it suitable for a wide range of users. The app is available on iPhone, iPad, and iPod devices.

How can I get help if I have an issue with My NRG?

My NRG offers quick access to customer support and utility outage contacts directly within the app. You can also share feedback to help improve the application.

What kind of rewards can I expect with My NRG?

My NRG offers various monthly rewards, including cash back, travel points, or donations. These rewards are part of your NRG account benefits and can be viewed within the app.