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ATM Milano Official App

ATM Milano Official App

by Azienda Trasporti Milanesi s.p.a.

46 ratings
117 reviews
With Ads
✈️ Travel
🗺️ Navigation
Free
With Ads

Details

  • Released
  • Updated
  • March 28, 2011
  • April 20, 2026

Features

Developer

Azienda Trasporti Milanesi s.p.a.
✨Promote your app ✨
ATM Milano Official App screenshot #1 for iPhone
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ATM Milano Official App screenshot #8 for iPhone
ATM Milano Official App screenshot #9 for iPhone
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About

Navigate Milan's public transport with ease. This app offers real-time travel information, digital ticketing, route planning, and service updates. Manage subscriptions, purchase tickets, and stay informed about line changes and events.

✓Digital subscriptions and ticketing
✓Real-time stop information
✓Geolocated home page
✓Route planning
✓Service alerts and news
✓Book Neighborhood Radiobus
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What's New in ATM Milano Official App

17.6.1

April 20, 2026

Bug fixes, performance optimization, and continuous improvement

User reviews

Most RecentHighest RatedLowest Rated

Works

App crashes a lot and not the best user friendly but works. M1-M3 90 min pass also allows you access to M4-5 so no worries about getting another pass. Once you find a metro, you can get anywhere around the city.
pickles0228pickles0228

Cambiate mestiere

Un’autentica merda.
Difficile fare peggio.
ColapoissonColapoisson

Response from developer

Ciao, puoi impostare un metodo di pagamento predefinito in Profilo (icona in altro a destra) > Metodi di pagamento. Se continui a riscontrare problemi, ti invitiamo a contattare il nostro servizio di assistenza via email all'indirizzo assistenza-app@mail.atm.it o al numero 02 8290 0735.

Worst possible app you’ll ever download

Most of the info is in Italian (even when you change the language to. English; for example to apply to a digital card, all the drop-downs are in italian). If you want to create a digital card, they’ll even ask for your shoe size (in Italian ofc) and then say the information provided is not correct.
AyndrilAyndril

Response from developer

Hi, you can change the app language (Italian or English) in Profile (top-right icon) > Change language. If you encounter any issues, please contact our customer support by email at assistenza-app@mail.atm.it or by phone at +39 02 8290 0735.

Very low chance to pass gate

99% chance you will be blocked at entrances
QR code not working
Yongge88Yongge88

Response from developer

Hi, to make it easier to read the QR code, please do not rotate your phone horizontally: keep it upright and at least 5 cm away from the reader. If you experience any difficulties, please contact our customer support service by email at assistenza-app@mail.atm.it or by phone at +39 02 8290 0735.

Loses Connection and You’re Stuck

At first glance, it’s super easy. You can purchase your tickets in the app, and then just use a QR code to tap in/out of the metro. However, the QR code has to refresh every few minutes, and you have to refresh it before you can scan. At one station we had to switch lines and tap out and back in through the turnstiles to do so. Except, we only had a 4G connection, and the app couldn’t load, so we were essentially trapped. Someone else went through the emergency exit, so we followed suit. As soon as we had better connection, the tickets showed up again and we could enter our next line. But, honestly, what a terrible design for use in the metro, where service can be spotty.
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melanieragermelanierager
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Developer apps

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by Azienda Trasporti Milanesi s.p.a.

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FAQ

What does the ATM Milano Official App do?

The ATM Milano Official App is designed to help users navigate Milan and its surroundings using public transport. It provides real-time information on stops, allows for route planning, and facilitates the purchase of tickets and subscriptions.

How can I buy tickets or subscriptions with the app?

You can purchase tickets for various fares, including daily and three-day passes, as well as carnets. The app also allows you to renew subscriptions for physical cards or buy digital subscriptions directly to travel with your phone.

Is the app free to use?

The app itself is free to download and use. However, in-app purchases are available for tickets and subscriptions to use Milan's public transport services.

What kind of real-time information does the app provide?

The app offers real-time waiting times at nearby stops, geolocated on a customizable map. It also provides instant notifications about unexpected line detours and alerts for scheduled changes to public transport services.

Can I use this app if I'm not a resident of Milan?

Yes, the app is beneficial for anyone traveling in or around Milan using public transport. It helps visitors easily find routes, stops, and purchase necessary tickets for their journeys.