So slow and complicated
SO SLOW. I have my annual metro pass on this and so many times I have to stand in front of the turnslide waiting for this app to load. Slow.
And it’s so complicated. For a long moment my annual pass won’t even load. Then there is this whole thing about validating my pass at specific totems and line numbers “ Z304, Z305, Z09, Z311, Z315, Z317, Z318, Z323 “. Who has time to get a phd just to use the annual pass?
Italy is so behind.
And it’s so complicated. For a long moment my annual pass won’t even load. Then there is this whole thing about validating my pass at specific totems and line numbers “ Z304, Z305, Z09, Z311, Z315, Z317, Z318, Z323 “. Who has time to get a phd just to use the annual pass?
Italy is so behind.
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Ssjjcjaidhdbf
Why do I need to create a travelcard with tax number?
I downloaded the app to buy a daily Milano ticket but it seems the only way to do this is to create a travelcard with compulsory data such as provice and tax number, which as a non-Italian citizen I cannot provide in the right format. Would be great if the app was made available also for visitors.
Eevikin
Needs some work
The app works and it can be used for the metro etc. The reason to give only 2 stars is that once the physical ATM card (such as for students) has been digitized on the app, it cannot be reversed in the app. One can only have the app or the physical card activated. (Other transportation cards, like the Swisspass for Swiss trains can be used digitally or physically.) To have the physical card reactivated one has to make an appointment with an ATM office. This is very annoying and not at all consumer friendly.
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Ffreedom4u
Can’t sign up
When I download the app and filled out the form after with the “create it” do nothing.
Literally I can’t sign up
Doesn’t matter what I do
Literally I can’t sign up
Doesn’t matter what I do
KKaszaGee
It worked great!
I went on a solo trip to Milano at the end of August 2026. I was a little nervous based off reading other people reviews, and I see what people meant about the QR Code refreshing every couple of minutes, but it wasn’t bad at all. The only times I did struggle refreshing it when I was leaving Linate Airport and entering Linate Airport via Metro. Besides that, even when I didn’t have great service, the QR Code still refreshed for me. It was super cheap for a 3-day ticket also! It’s completely worth it!!
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ACAsiah Cincere
