Broken
Stopped working, no support
DO NOT BUY DO NOT DOWNLOAD
This ridiculous thermostat and app has a mind of its own. NO CONTROL whatsoever. Last update a year ago?? No customer support at all - don’t buy this thermostat or download the app!
Unbelievable
I normally don’t write reviews but I have so many problems with this app and thermostat.
Why do I need to download an app to program the heating of my house. Also you can only connect to it when you are IN YOUR HOUSE. Secondly I have to create an account...to run a thermostat...in my home...why? The user interface of the app is terrible.
The one bright spot is the thermostat which seems to work fine besides the fact that it is almost worthless without the app.
If you are considering buying from this company get a thermostat that does not include an app.
Why do I need to download an app to program the heating of my house. Also you can only connect to it when you are IN YOUR HOUSE. Secondly I have to create an account...to run a thermostat...in my home...why? The user interface of the app is terrible.
The one bright spot is the thermostat which seems to work fine besides the fact that it is almost worthless without the app.
If you are considering buying from this company get a thermostat that does not include an app.
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Suggestions for improvement
I started using this app a few days ago after installing two WiFi thermostats. The app works fine, but I have two immediate suggestions to improve it.
1. Show when the thermostats are heating, maybe just a little symbol showing that the heaters are on at the moment.
2. Show some heating history. It would be useful to see when the heaters were on and when they were off. This would help me manage a remote house by comparing what the heaters were doing with the outside temperature. If the heating history could even show the corresponding outside temperature, that would be perfect.
1. Show when the thermostats are heating, maybe just a little symbol showing that the heaters are on at the moment.
2. Show some heating history. It would be useful to see when the heaters were on and when they were off. This would help me manage a remote house by comparing what the heaters were doing with the outside temperature. If the heating history could even show the corresponding outside temperature, that would be perfect.
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Keep working on it...
Update - after power recycled it seems to be reliably accessible. Apparently slightly darkened icon means no connectivity. Would be helpful if there were documentation explaining things like that, along with straight forward troubleshooting.
Worked well once after latest update, then the next time I tried to access it I could see the icon for my thermostat, but it is slightly darkened and nothing happens when I tap it. Frustrated.
Worked well once after latest update, then the next time I tried to access it I could see the icon for my thermostat, but it is slightly darkened and nothing happens when I tap it. Frustrated.
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