Poor and slow APP error to open and always hanged
Always hang unable to launch APP and reinstall all the time to use APP
Cannot reset password using mobile number, ask support but do not receive any reply
I cannot reset password using mobile number, ask support via app but do not receive any reply. Asking counter in the mall also told cannot do anything. Seem likely this app already abandon.
Cannot load on iPhone
Using iPhone 13 Pro Max and it keeps loading. Couldn’t load it. This problem has been there since a year ago.
Point redemption
It was reported at concierge that points collection and redemption are no longer in service.
Can’t open app even after restarting
15/7 - still unable to open the app after your update on 14/7! And I lost 400 points due to last week’s failure to upload the receipts.
10/7 - after the update everything doesn’t work! I can’t even load the app when in the past it was easy. Tried multiple times to open and it just hung. Please do something about this!! Thanks
10/7 - after the update everything doesn’t work! I can’t even load the app when in the past it was easy. Tried multiple times to open and it just hung. Please do something about this!! Thanks
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Hang on onboarding
Can’t launch the app. It hangs on onboarding. Tried few times, same thing.
Not able to upload scan receipt after recent app update
The latest update got bug on receipt submission.
Full of bugs after upgrade
Very bad programming. Totally unable to process receipts after upgrade to latest version!!!!! Please fix the bugs
Unable to use app
The latest update seems to have a bug. Upon launching the app, the screen keep showing that it is loading for the login page. I am not able to upload my receipts nor check my points balance at all :(
Unable to open apps
Not able to login after update. How am i suppose to scan my receipt?
Not enough info of validity and grace period to submit receipt
Please include important info about the validity of the receipt submission. It's inly mentioned about 48 hrs to process the scanned receipts and 7 days to credit.
The best mall app
This is one of the best mall app I have ever downloaded. It’s user friendly. Easy to navigate and points were updated within 3 days of scanning. So awesome!
Lousy app
Registered many round but still failed to login
