There is a lot that needs fixing
I recommended
Thump up
Disappointing
Une gestion bancaire fluide et intuitive
Response from developer
Bonjour, Nous vous remercions pour votre retour d'expérience. nous en sommes très ravis. Bonne journée.
Excellent
App
Blocage application
Failed Verification, No Access to Funds — Very Frustrating Experience
Despite providing a valid passport and CIN, the system repeatedly returned a failure status. There was no clear explanation or guidance on what was wrong, which made the situation even more frustrating.
This became a serious issue while I was traveling. I was trying to make a payment and suddenly couldn’t access my own money, leaving me stuck without funds at a critical moment.
A bank should ensure that essential services like this are reliable and efficient, especially when customers are abroad. Unfortunately, this experience shows major flaws in their system and a lack of dependability when it matters most.
