Verification code issue
👎 👎 👎
Tsanit appel d verify f l maw3id w masonawche l youme kaml 😡
Service client très décevant. Les rendez-vous téléphoniques ne sont pas respectés. Merci d'améliorer votre gestion des appels
Reda
Hna l mgarba 3ziz 3lyna lhja fabor
Russy
تطبيق فاشل و بطيئ جدا في المواقع الاخرى. و النظام دائما خارج الخدمة. تطبيق بدائي لا يصلح لهذا الزمن . لقد تسبب لي في خسائر كثيرة معنوية و مادية بسبب خدمته السيئة دائما معطل تطبيق غير منطقي يرسلون لك رمز عبر رسالة هاتف و عندما تدخله يقولون لك خطأ. بنك فاشل بكل المقاييس
Extremely disappointing experience with CIH Bank.
In 2026, it is unacceptable for a major bank to be unable or unwilling to provide essential banking documents in English. Many customers need English documents for visa applications, international services, studies abroad, and financial procedures.
What is even more frustrating is the lack of customer support. I contacted the bank by email multiple times and received no response whatsoever. A bank should not ignore its customers when they need assistance with important administrative matters.
The mobile app may work, but customer service and international support are far below the standards expected from a modern bank. If you deal with international institutions, be prepared for unnecessary delays, frustration, and poor communication.
Very disappointing.
What is even more frustrating is the lack of customer support. I contacted the bank by email multiple times and received no response whatsoever. A bank should not ignore its customers when they need assistance with important administrative matters.
The mobile app may work, but customer service and international support are far below the standards expected from a modern bank. If you deal with international institutions, be prepared for unnecessary delays, frustration, and poor communication.
Very disappointing.
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