Can’t login
The APP doesn’t work. I get a message “forbidden ” when I try to login with my email.
Local franchises not found
In the Texas Med Ctr. The franchise restaurants are not found on App. Deleting app.
Lost my birthday cookie & app!
App says it needs to be updated. No update. I just signed up a month ago with the new version. Tried creating a new account twice. Nothing works.
Avoid the app, order in store
I ordered through the app to pick up in-store, instead of making me a fresh sandwich I was given one that was a day old and pre-made. Whack.
The app itself works fine.
The app itself works fine.
No avocado
I got a toasted chicken and avocado and there was no avocado…
Need to be able add payment method
Only glaring issue with this app is the inability to add a payment method unless you’re actively purchasing a product. I work in a hospital with ABP and I do not carry any of my credit cards on me. I am forced to order at the cashier every time and I waste time because I cannot use their mobile app or add a payment method unless I’m actively buying a sandwich. It seems comical, but it is true and that’s how the app works.
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No Apple Pay
The actual store accepts Apple Pay inside at register, but there’s no option to use Apple Pay on the app??? Why???
App does not work
Tried creating account in app…. Error message. Went on website. Created account. Placed order. Tried app again… error message. Checked all my info multiple times. All correct. Error message. Just give up on this app… it does not work.
Can’t even find my location
There’s one at my university. I’ve never been, and I wasn’t sure how the ordering system worked or what they had to offer, so I downloaded this app to see at a glance and maybe try to order for pickup. It only gives me locations outside of my university, so I guess that means no business from me.
Feedback area on the app itself doesn’t work
Why doesn’t the feedback area within the app allow one to type comments? Also why not on U UberEats or some delivery service? I guess you all want the company to fold.
May 2019 and still not optimized for iPhone X
I use this for the convenience but embarrassed for ABP for why the UI experience is so bad. Lazy development and only use this when I really have to.
Menu items missing
When you order a bagel and cream cheese, there are only 3 options for cream cheese.
Doesn’t work very well. And no rewards!!
The ordering through the app doesn’t work that well, the stores aren’t totally equipped to handle this yet. And more importantly why is there no way of accruing points for rewards?!!
Great food incredible service
As a cancer patient I have had the opportunity to dine at the Au Bon Pain in the James Cameron Center on the Conference level amazing baked goods and very very tasty sandwiches and wraps . The cashier makes me smile every time I check out. Happy to see a friendly smile .
Stupid app requires WiFi
Whoever coded this doesn’t understand the concept of being on the go. What’s the point of ordering through an app if you need WiFi?
Works 50% of the time
On my last order, I had gotten a confirmation email that it went through. When I got to the location, they said they never got the order, even though I was charged. They were stumped after I showed them my email receipt. The staff were nice about it and apologized and gave me what I purchased, but the app was a waste of time.
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Ridiculous font sizes, too small to use
The app seems functional, but I can’t get past the small fonts to see what I’m doing. Hopefully they’ll update the app to use normal font sizes soon.
Garbage
It couldn’t find any stores near me, despite the fact that they’re literally across the street. Apparently there are none in MN at all, so I guess I’ve been eating at a mirage.
App is great
Needs Apple Watch compatibility
Good additon but needs a little work
The app is somewhat cumbersome and requires more clicks than necessary. Still nice to be order by app and just pickup. The staff on the ground doesn't seem to be able to move as quickly as the app suggests and food is often not ready when promised. But still beats waiting on the inefficient ABP lines.
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