App full of errors
Errors popping up when trying to add a card. Then the app freezes on the card details screen and it’s impossible to see other info from the profile. No notifications about winning a bid or a payment due either.
Fees on fees on fees
This app swindled me and I am going to trading standards over this.
You bid, you win. You get a 20 closing fee, it includes closing fees and taxes. You pay for shipment, and a handling fee.
Auctionet KNEW there would be other fees but do not disclose it. So suddenly you have to pay import and duty fees which are another 20%.
If you buy direct from the auctionhause you will often find cheaper closing fees and have a much clearer idea of import fees.
Auctionet support suggested I fly and pick up the item to avoid paying the taxes.
You will essentially have to pay taxes twice and pay Auctionet a hefty handling fee and margin uplift for the privilege.
Is any of this on the invoice they generate? Nope. Did they know, yes. Is it willfully misleading. Yes. Buy on eBay or Etsy and you get clear import fees. This company wilfully misleading.
You bid, you win. You get a 20 closing fee, it includes closing fees and taxes. You pay for shipment, and a handling fee.
Auctionet KNEW there would be other fees but do not disclose it. So suddenly you have to pay import and duty fees which are another 20%.
If you buy direct from the auctionhause you will often find cheaper closing fees and have a much clearer idea of import fees.
Auctionet support suggested I fly and pick up the item to avoid paying the taxes.
You will essentially have to pay taxes twice and pay Auctionet a hefty handling fee and margin uplift for the privilege.
Is any of this on the invoice they generate? Nope. Did they know, yes. Is it willfully misleading. Yes. Buy on eBay or Etsy and you get clear import fees. This company wilfully misleading.
Show more
App work great. Confused by the bad reviews
This has become one of my favorite auctioneers. The app works great on ios
App issues
Unfortunately the browse and search tabs frequently don’t work, and show up as a blank page
iPad version needed
iPad version needed



