August Home User Reviews

Customer Experience

Positive experience29.8% of reviews
Neutral12.5% of reviews
Negative experience57.7% of reviews

~ Based on 544 written reviews from the US App Store.

What users say

Is August Home Safe?

August Home appears safe based on user ratings. AppsHunter Safety Score for August Home is 96/100.

This assessment is based on 174,224 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.5% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 174,224 App Store ratings for August Home.

Is August Home Legit?

August Home appears to be a legitimate app. AppsHunter Legitimacy Score for August Home is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Battery life

The first one we had didn’t have issues, this second device eats up batteries like crazy!

Crashes over and over

Trying to reconfigure existing locks and this garbage just crashes over and over. I hate these locks…..

Smooth Operator

Will never have to worry about getting locked out of the house again as long as my phone is with me. Plus the convenience of being able to unlock the door for family and friends when we’re with not home or not able to answer the door

2026 update : no widget but not too bad

It was all fine and after the lastest update the widget section is now shown "unable to load"

PLEASE FIX THIS!

4 years later, no regrets!

I’ve used August locks even in commercial settings for my clients. And for my AirBnb business. The biggest plus is the simple elegance. They got the engineering flawless then created a no frills app on top of it. They just work! The only request I’d make is they add battery percentage indicators to all their models-including the original locks!
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Poor app matching mediocre hardware

The app has a limited functionality. It also fails to identify components connected to local WiFi network - hardware identifier, matching local IP etc. Hard to think of a more basic app to control the lock to your house. Buying it was a major mistake.

Owner Kevin Dobson

To use the app on my phone I have to be within 10 feet of the lock. I cannot lock it or unlock it from a distance.

Batteries Die Fast

It seems the batteries die super fast or one gets a msg about batteries dying very fast

Garbage

Garbage, app locked me out of my home

Door lock

Why would anyone need a door lock? Keys are best invention of all time.

Best Most reliable Lock system

After trying several other brands, August locks is the most reliable , durable compatible , user friendly of them all .

Battery warning

Frequent warning that needs replacement.

New Design is Horrible

August redesigned the home screen with a battery indicator, but it's not useful because you can't see the battery indicator. It is hidden behind the horrible toolbar on the bottom. The new design uses a thick toolbar that covers the battery indicator. I'm assuming they don't have quality control or review their work. Otherwise, they would have noticed it. It looks poorly designed & outdated. They need a refresh design & fix it.
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Problems setting up the lock

Problems to configure the lock, when trying to configure for automatic closure among other functions the app turns off, disappears from the function I can't configure anything else

It works

They finally added a battery meter visible in the app!

Works great, battery stinks

The August system works pretty good, but cannot get 5 stars due the lack of long-term lithium batteries system; I have to recharge them (Yes, you need rechargeable batteries) like every month or less. Why not designing for long-term charging? I’m willing to pay a little bit more to support it.

it’s okay i guess

okay so this app is great sand all but it sometimes doesn’t work and i stand at the door waiting for it to open and it takes a while sometimes. Once I almost peed my pants. But other than that it is great!!

Battery life

The only problem is that battery life is terrible!

Apple Watch Icon

This is just a quick thank you to the developers for fixing the Apple Watch Icon. It’s nice to see it back.

August

Drain’s batteries