Sucks
This company has expensive stuff and it only works for a year then breaks. I’ve had a couple locks and they all broke right after the 1 year mark. Get Schlage it last forever.
Widgets
They had widgets and removed them, please put them back on.
No widgets for iOS!
Why did you refuse to update the iOS widgets for the Home Screen? It made it so much easier to lock/unlock doors, now I have to open the app each time to perform an action and it’s very slow. Every other major smart home provider has widgets except for August and this is the app where I need them most. Will never buy another August product because the tech support is terrible
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Extremely crashy
If your battery is low, it tells you and then whatever you click the app just crashes. Has been that way for months.
Great
I love this, I locks when I leave and my door is open when I get home. Simple but worth more than you think at first
Truly Easy
I’ve only had this lock installed for a few weeks, but I was extremely surprised at how easy it was to install. I am also very comfortable knowing the electronic system sits inside my home. The exterior still has the same lock I used before so there is keyed entry. All this said, I haven’t had a lot of traffic so I haven’t used it much, but I can open and shut the door. There’s a sensor to tell me if the door is not shut completely, but that situation hasn’t come up so I can’t vouch for it. I got August to let in deliveries in a second home. The only thing that I found truly annoying is I originally bought August a year ago. That system needs a separate hardware - the hub - to work in tandem with it. Well, that’s almost impossible to find these days. It was $100 and had to be mounted, so I chose to buy the newer system for $200 that does not require a second piece of equipment. There should have been very clear instructions that the older model required TWO PURCHASES. that’s my only complaint - which isn’t valid for this current model.
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Buggy POS
For as basic as this app is, it should 100x faster than it is. Since the last update it won’t quickly connect to my lock over WiFi. My wifi is a commercial grade Unifi system so it shouldn’t have any issue.
I am happy
This was as easy as advertised to install. Works great
It has only been a couple weeks so I don’t know what the battery life is like
It has only been a couple weeks so I don’t know what the battery life is like
App Needs Battery Details
I have several of these and it drives me insane that I can’t see the battery level from the app. Instead I’m inundated with “battery critically low” notifications when it still has ample battery power left. Yes HA will show you but I want to be able to see it in the August app instead of prematurely replacing batteries.
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Used to be trouble free
Since the latest update, app crashes every single time. It stays open for less than 30 seconds before crashing. Totally useless now.
App crashes on iPad os 27
just updated the app on my iPad Pro M4 with iPadOS 27.0. When trying to swipe between locks it crashes every time. No issues on my iPhone 16Pro when doing the same thing.
Widget
Would love to have a widget option for iPhone where I can just tap the button and open front door. Instead of opening the App and choosing location and then lock. Should be even more simple.
Batteries
I am writing that this is a bug for batteries appearing in app. The lock battery is hiding so badly at bottom of screen but when I partially swipe up from bottom , I can see it fully.
Secondly , the battery on top right corner for iPhone is cutting off and a different colour. I have a screenshot and let me know how to send it so it can be fixed in the next update.
Secondly , the battery on top right corner for iPhone is cutting off and a different colour. I have a screenshot and let me know how to send it so it can be fixed in the next update.
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Works great
Don’t have to worry about locking the door anymore. Unlocking could work faster though.
Poor connection
Delay unlocking. Errors in loading activities
I like it
I like the efficiency and how easy it is to work lol but I think it is good expertly when u don’t like having to keep track of ur keys because if you were born in my generation (gen alfa) you will always keep your phone on u so ur never have to worry about getting locked out
Problem
iOS compatibility issues, it doesn't work anymore
Expects you to create account now
Also wants phone number. How I can’t just control lock without login? Ridiculous and invasive
The real deal
I love this App. It’s very easy and simple to use. The best part is no keys ever again to lock or unlock your door from anywhere.
Just Works, Installs Easy
I just installed August home using my existing deadbolt. Installed fairly easily and the app is easy to use now to lock and unlock the door. I highly recommend this system for the convenience of knowing when your door is locked and when someone unlocks.
