Authenticator App User Reviews

Customer Experience

Positive experience45.3% of reviews
Neutral5.0% of reviews
Negative experience49.7% of reviews

~ Based on 600 written reviews from the US App Store.

What users say

Is Authenticator App Safe?

Authenticator App - OneAuth appears safe based on user ratings. AppsHunter Safety Score for Authenticator App is 94/100.

This assessment is based on 33,336 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.0% of ratings point to a safe experience
2.0% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 33,336 App Store ratings for Authenticator App.

Is Authenticator App Legit?

Authenticator App - OneAuth appears to be a legitimate app. AppsHunter Legitimacy Score for Authenticator App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not load

The wheel just spins and never authenticate my app

Zoho is the best

All the features and apps + customer service. You can’t beat this deal. So glad I switched. I was paying way too much and had too many other software companies..

好用

好用

not good

too busy to erite now
they wasted my time with a popup…

Authenticator App

I absolutely love this app!

Supi

Stefan

Zoho Authenticator

Love the app real smooth with no problems with it

Nightmare

Hate this system. I go round and round every time I have to use it. Simply hate it

Can’t get into my ZOHO mail

I’ve been trying to get into my Zoho Mail but whether it’s the number that I click on in my phone to get my PC working or scan in the QR code it’s not going to my email box

Used it

It works

Logged after Update

It logged out after update, now i need to login zohomail on other device it showing number prompt to be accepted on phone but there there is no prompt as authenticator logged out. Password and backup codes i dont have so may never switch my zoho mail to other device. Thanks for making such wonderful apps.
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Authentication How it’s supposed to be

Having used many authenticators it’s nice to see one that works so smoothly, specially signing into Zoho’s own apps. It’s a lot like Microsoft’s system but it actually works!

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Excellent free authenticator with rare desktop support

We’ve been using Zoho OneAuth for about two years, and it has been excellent. One of its biggest strengths is desktop 2FA support, which is surprisingly rare when most authenticator tools focus only on mobile apps. That has made a real difference in day-to-day use. It’s also simply impressive as a free tool: reliable, practical, and well worth trying. We also appreciate Zoho as a company and respect its broader mission, especially its efforts to build opportunities outside major cities and help young people from smaller towns enter the tech world.

The app does have a bit of a learning curve at first, especially the UI, but it’s worth the initial effort. We also make it a point to back up our codes every month or so from a mobile device to secure storage, which we’d recommend as a good habit anyway. One small frustration is its integration as an Apple-authorized provider for Verification Codes in AutoFill & Passwords on iOS; whether that issue is with the app or with Apple’s feature itself, it rarely works reliably for us. Even with those drawbacks, we would highly recommend OneAuth to anyone willing to invest a little time upfront.
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Barely works

Push doesn’t work

Best

I am using this for a years. Its very user friendly to protect your account

Response from developer

Thanks for your support all along. We will keep working to provide a good user experience. Kindly suggest our application to your acquaintances, and feel free to contact us at feedback-oneauth@zohoaccounts.com if you have any inquiries.

What time is of the essence?

I have no time for this validation time wasting stuff anything that moves me down the field faster is better because time is of the essence

Sign in

It’s pain to put in a code every time

Easy

Great 👍

Pushes never get sent

Annoying trying to access with push notifications never arriving