Authenticator App User Reviews

Customer Experience

Positive experience46.0% of reviews
Neutral5.0% of reviews
Negative experience49.0% of reviews

~ Based on 576 written reviews from the US App Store.

What users say

Is Authenticator App Safe?

Authenticator App - OneAuth appears safe based on user ratings. AppsHunter Safety Score for Authenticator App is 94/100.

This assessment is based on 33,081 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
1.9% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 32,368 App Store ratings for Authenticator App.

Is Authenticator App Legit?

Authenticator App - OneAuth appears to be a legitimate app. AppsHunter Legitimacy Score for Authenticator App is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Zoho Authenticator

Love the app real smooth with no problems with it

Nightmare

Hate this system. I go round and round every time I have to use it. Simply hate it

Can’t get into my ZOHO mail

I’ve been trying to get into my Zoho Mail but whether it’s the number that I click on in my phone to get my PC working or scan in the QR code it’s not going to my email box

Used it

It works

Authentication How it’s supposed to be

Having used many authenticators it’s nice to see one that works so smoothly, specially signing into Zoho’s own apps. It’s a lot like Microsoft’s system but it actually works!

.

.

Excellent free authenticator with rare desktop support

We’ve been using Zoho OneAuth for about two years, and it has been excellent. One of its biggest strengths is desktop 2FA support, which is surprisingly rare when most authenticator tools focus only on mobile apps. That has made a real difference in day-to-day use. It’s also simply impressive as a free tool: reliable, practical, and well worth trying. We also appreciate Zoho as a company and respect its broader mission, especially its efforts to build opportunities outside major cities and help young people from smaller towns enter the tech world.

The app does have a bit of a learning curve at first, especially the UI, but it’s worth the initial effort. We also make it a point to back up our codes every month or so from a mobile device to secure storage, which we’d recommend as a good habit anyway. One small frustration is its integration as an Apple-authorized provider for Verification Codes in AutoFill & Passwords on iOS; whether that issue is with the app or with Apple’s feature itself, it rarely works reliably for us. Even with those drawbacks, we would highly recommend OneAuth to anyone willing to invest a little time upfront.
Show more

Barely works

Push doesn’t work

What time is of the essence?

I have no time for this validation time wasting stuff anything that moves me down the field faster is better because time is of the essence

Sign in

It’s pain to put in a code every time

Easy

Great 👍

Pushes never get sent

Annoying trying to access with push notifications never arriving

Company deleted encryption keys, cut my email & ghosted me leaving my business inoperable. SCAMMERS.

Company deleted encryption keys, cut my email & ghosted me leaving my business inoperable. SCAMMERS.

The links don’t work. I don’t get the push notifications

Frankly if I wasn’t already vested in this program I would change. It is so hard to use a different computer. It’s bad.

Bad Security

Security is backwards, and backup codes expire.

Way more trouble than benefits

I wanted to get rid of the 2sv, but this takes much more effort.

Terrible-

Most complex and awkward MFA app I’ve ever come across. No intuitive, no push notifications, impossible to login. Make me want to change CRM

Locked out nice upgrade

App updated now it will only stay open and running for less than 15 seconds will no longer scan the QR code and authenticate me so I am unable to access my Zaho account

Excellent app

Seamless...

1

Each time logging in, open app on iPhone to gain push notification. If not entered in time, new Push notification on app never arrives. Frustrating