Authenticator App User Reviews

Customer Experience

Positive experience44.9% of reviews
Neutral5.1% of reviews
Negative experience50.0% of reviews

~ Based on 612 written reviews from the US App Store.

What users say

Is Authenticator App Safe?

Authenticator App - OneAuth appears safe based on user ratings. AppsHunter Safety Score for Authenticator App is 94/100.

This assessment is based on 33,578 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.0% of ratings point to a safe experience
2.0% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 33,578 App Store ratings for Authenticator App.

Is Authenticator App Legit?

Authenticator App - OneAuth appears to be a legitimate app. AppsHunter Legitimacy Score for Authenticator App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

This app is horrible

I find this to be the worst multi factor authentication I’ve ever experienced

This app sucks

This app sucks. I was logged out of my computer, but still logged into my phone on Zoho Mail. However, when I went to use this app, it asked me to sign in with my Soho information which I did, but then this app said confirm on your phone, which I already was. ON MY PHONE. It kept forgetting that it is a recovery option. It took days and reaching out to Zoho support to remove it.
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Sign in authentication

Pretty damn inconvenient. Do better.

Problema com MFA

Não ativem o MFA da Zoho Mail. Quando fui ativar o meu deu problema na ativação, resultado… estou a 04 dias sem conseguir acessar meu e-mail. Suporte ruim, só responde via e-mail e demora muito.

This sucks!

This sucks!

Zoho is cool for personal email

I’ve used Zoho for 6 years. For a personal email it’s pretty nice. I don’t need a million recommended features or having Google read all your enrolls and save them, not AI tools to do what I can do easily enough. Zoho OneAuth is a good companion app too.

New Phone, Who Dis?

I recently got a new phone and transferred all of my apps, settings, and so on from my old device to my new one. However, my MFA Auth did not transfer for OneAuth. This is concerning, and contradicts the expectations when doing such a transfer. For what it’s worth, Google, Microsoft, and even Steam Authenticators all worked with the transfer.

Furthermore, the ability to reset the MFA from our account holder was removed and apparently transferred to a new service/system that we would have to purchase to proceed. What? Upselling my company to use a system we previously had access to, that prevents us from doing our job? Again, what?

Ultimately, support was able to help, but only after an hour of phone support and wrangling multiple email addresses into the thread. Do better please.
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Zoho invoice

Easy for use and very safe

Not easy

Send me round in circles. Says it’s sending codes to email and nothing comes through.

Just stopped working

Literally stopped working and there’s no customer service to contact

Garbage

Hardest tool I’ve ever used to authenticate… anything

Not working

This app seems to be very poor, somehow on day 2 push notifications stopped working and it says I’m not logged in to the app, even though I am. Also only one mailbox works and the others doesn’t, probably need to use another service

Not load

The wheel just spins and never authenticate my app

Zoho is the best

All the features and apps + customer service. You can’t beat this deal. So glad I switched. I was paying way too much and had too many other software companies..

好用

好用

not good

too busy to erite now
they wasted my time with a popup…

Authenticator App

I absolutely love this app!

Supi

Stefan

Zoho Authenticator

Love the app real smooth with no problems with it

Nightmare

Hate this system. I go round and round every time I have to use it. Simply hate it