Junk
This does not accurately tell you what’s wrong with a truck. Do not buy. Waste of money.
Doesn’t work!
In my case, the application will load, but it will not allow me to register! And then of course there’s no access to any diagnostics if there is anything built into this. I really hate these scammers!
App does not work
I downloaded the app and tried to create an account, but it always gives me the warning that something went wrong and I need to try later. It renders my automend pro device useless
Useless
Absolutely useless app, device and customer service. The app and its functions are basic, I really wouldn’t waste your money.
Furthermore, they charged me for a free trial and now refuse to respond to emails… AVOID.
Furthermore, they charged me for a free trial and now refuse to respond to emails… AVOID.
Bad Customer Service
I bought the Automend Pro and wanted to return them for a refund. I filled out the online form and got a response on December 4th asking for my order number even though the order number was put in the form I filled out online. I responded the same day, gave them the order number, but did not hear anything back.
On December 15th, I received an email from them but it was supposed to be sent to someone else because it had that person’s name instead of mine. I responded, told them it was sent to the wrong person but have not heard back.
I called a couple of times, left a voicemail but have not heard back. They give 30 days to return and I’m now at the 30 days. I guess I will not be getting a refund. I would’ve had better luck buying from Amazon.
On December 15th, I received an email from them but it was supposed to be sent to someone else because it had that person’s name instead of mine. I responded, told them it was sent to the wrong person but have not heard back.
I called a couple of times, left a voicemail but have not heard back. They give 30 days to return and I’m now at the 30 days. I guess I will not be getting a refund. I would’ve had better luck buying from Amazon.
Show more
