High hopes
Sounded like a great fit for my lifestyle at the time of application in like 2023-early 2024. I was also excited to try out an EV without purchasing. Well, I applied and went through to pick the vehicle and monthly payment and the app had been frozen on that screen ever since. It is now 2026, years later still no response from customer service about fixing the issue. Now the fees are incredibly high in addition to the vehicles being used or slightly older. Not worth the trouble. Just use Turo for weekly or monthly’s if needed.
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Change of mind, not bad so far..
Quick process so far. At first the support tickets were going to my junk mail as unverified emails so that through me off. They responded pretty quick. Another rep got back to me even quicker and was able to swap vehicles for me really fast. So now I’m waiting for the vehicle arrival confirmation. I’ll update this review afterwards.
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Best Deal Ever
No credit check, simple payments, maintenance, return when you want to. Now I can drive the car I want.
No good!
Downpayment is ridiculous for a car that you might drive for a month or two. Monthly payments are also horrible
Great experience
I had a great experience with my subscription, really enjoyed the car and they paid for tire maintenance and registration. Return process was super fast and simple, Frank was very helpful and friendly. Thank you Autonomy!
