Don’t do this
⚠️ AVOID AUTO PROTECT – VERY DISAPPOINTING EXPERIENCE
I would strongly advise people to think carefully before paying for an Auto Protect policy. I was given information that turned out to be misleading, and when I tried to make a claim, it was extremely difficult to get in contact with them.
After a long and frustrating process, my claim was refused without what I felt was a reasonable explanation. The whole experience has left me very disappointed and concerned about the service.
In my opinion, it feels like you are paying for protection that may be very difficult to use when you actually need it.
Please be very careful and read all the terms and conditions before paying for this type of cover. Don’t waste your money without making sure you fully understand what you are getting.
I would strongly advise people to think carefully before paying for an Auto Protect policy. I was given information that turned out to be misleading, and when I tried to make a claim, it was extremely difficult to get in contact with them.
After a long and frustrating process, my claim was refused without what I felt was a reasonable explanation. The whole experience has left me very disappointed and concerned about the service.
In my opinion, it feels like you are paying for protection that may be very difficult to use when you actually need it.
Please be very careful and read all the terms and conditions before paying for this type of cover. Don’t waste your money without making sure you fully understand what you are getting.
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Is this app still working
The app just tell me no worry, call their support. The app cannot make any claims and change at all.
Terrible app
Can’t log in. It insists on sending you an email code which usually arrives after the time has expired. When it arrives in time, it doesn’t work anyway, rendering the app completely useless.
Waste of pixels
Was pushed to this from the website to make a claim. Took forever to give me a verification code. Managed to get in and it basically told me my name and my vehicle. Nothing else! No way to make a claim. Total waste of my time. Avoid. You will be forced to a phone and that takes even longer.
terrible
bought a car from carsa and after a month wheel bearings were gone. contacted carsa as they give 3 months warrenty, carsa gave me auto protect email and told me contact them for claim. been trying to contact them via email and the lady sends only one message, “contact on X number and they will update you, contacted their number and they don’t even pickup the call. before calling on their number the automated response says to download this horrible app to make claim etc. well in this app there’s nothing except my personal details and car details. think its just a scam nothing else
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