Horrible experience for private sellers
If you are a private seller, you’re better off listing the car elsewhere.
First, the UI on this app is genuinely awful. You can’t receive or send messages from the app as it glitches out, and the app straight up doesn’t support the “seller dashboard.” Most functions of the Autotrader website don’t function well on mobile either — you’ll have to be on a computer to do anything.
Second, most of the inquires you receive are scams. Most are obvious scams, but sometimes you’ll be talking to a potential “buyer” for a long time before you catch on.
Good luck finding a human being at Autotrader to address any issues you’re having. There is a lack of seller support in general.
Overall a huge waste of time and money. You’re better off using Facebook marketplace.
First, the UI on this app is genuinely awful. You can’t receive or send messages from the app as it glitches out, and the app straight up doesn’t support the “seller dashboard.” Most functions of the Autotrader website don’t function well on mobile either — you’ll have to be on a computer to do anything.
Second, most of the inquires you receive are scams. Most are obvious scams, but sometimes you’ll be talking to a potential “buyer” for a long time before you catch on.
Good luck finding a human being at Autotrader to address any issues you’re having. There is a lack of seller support in general.
Overall a huge waste of time and money. You’re better off using Facebook marketplace.
Show more
Horrible Messaging
Been through multiple updates and the messaging platform continues to perform horribly. Constantly flashes the whole screen. Hard to open messages. I have a 1 year old phone - this shouldn’t happen.
Scummy offers, Overwhelmed with scams
Trying to sell a car is very difficult with the large number of scam/bot accounts. Also the app seems to be a poor wrapper around a web version — just a poorly designed interface.
Also AutoTrader will repeatedly send you automated lowball offers, each time with a lower amount. This feels like a scummy business practice.
Also AutoTrader will repeatedly send you automated lowball offers, each time with a lower amount. This feels like a scummy business practice.
Show more
Algorithm sucks
Algo operates like a drunk monkey with a flamethrower. If
I’m looking for a 5-7 year old 4Runner, that doesn’t mean I’ll take a new one instead….
Or a Tacoma.
It would be a better user experience if you just gave the user what they wanted.
I’m looking for a 5-7 year old 4Runner, that doesn’t mean I’ll take a new one instead….
Or a Tacoma.
It would be a better user experience if you just gave the user what they wanted.
No leads. Only scammers. Broken app
App features (chat) don’t work. Still have to use web browser for full functionality. Worthless service now anyway. The scammers found it and you’ll be bombarded with them.
