App is broken
UI is broken, camera is broken. App update broke the app, developer “don’t know when they can fix it” bad app , bad company
Unusable
This app is useless on my iPhone 15. Can’t upload photos or videos. Unbelievably frustrating.
In app usage
Hello,
The app concept is good; however, there are several known issues that negatively impact usability.
One of the main concerns is the camera functionality. The zoom in/out feature is difficult to use. With the most recent update on iPhones, the camera defaults to a zoomed-in view when taking pictures. This makes it difficult to capture the correct angle or frame the subject properly. As a result, it is unclear how the photo will turn out, and multiple pictures are often required before obtaining a usable image.
The messaging feature is also challenging to use. Because the mobile app remains in landscape mode at all times, navigating in and out of messages is frustrating and discourages regular use.
The same applies to documenting inspections and entering recommended repairs. Completing these tasks directly within the app is inefficient. I personally had to use an emulator on my PC to make the process faster and more convenient, particularly when adding notes and completing recommendations.
Overall, I believe the app has strong potential, but it requires substantial improvements to enhance functionality and user experience.
The app concept is good; however, there are several known issues that negatively impact usability.
One of the main concerns is the camera functionality. The zoom in/out feature is difficult to use. With the most recent update on iPhones, the camera defaults to a zoomed-in view when taking pictures. This makes it difficult to capture the correct angle or frame the subject properly. As a result, it is unclear how the photo will turn out, and multiple pictures are often required before obtaining a usable image.
The messaging feature is also challenging to use. Because the mobile app remains in landscape mode at all times, navigating in and out of messages is frustrating and discourages regular use.
The same applies to documenting inspections and entering recommended repairs. Completing these tasks directly within the app is inefficient. I personally had to use an emulator on my PC to make the process faster and more convenient, particularly when adding notes and completing recommendations.
Overall, I believe the app has strong potential, but it requires substantial improvements to enhance functionality and user experience.
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HOW?!?
With the new update you made it worse than it was before!
The camera is zoomed in when taking pictures but after taking the picture it is not zoomed in, when going through the inspection it only uses 3/4 of the phone screen, almost none of the buttons are lined up properly, I have to press next to the buttons to get them to work.
Either fix it or pull back the update, this is most ridiculous
The camera is zoomed in when taking pictures but after taking the picture it is not zoomed in, when going through the inspection it only uses 3/4 of the phone screen, almost none of the buttons are lined up properly, I have to press next to the buttons to get them to work.
Either fix it or pull back the update, this is most ridiculous
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Trash
Latest update made the app not usable, it’s no longer fitting the screen correctly, can’t type in any boxes when opened because it’s overlaying previous screen, can’t even submit a help ticket in app because of this. What a joke. I have to use this app all day every day and they continue to make function worse and worse, and now I can’t even do my job because of it. Unreal.
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