New update floods your camera roll with your pictures
I’m forced to use this app for work, and it used to be buggy, they just updated it, and it works better, except every picture you take in the app saves to your cameras roll. I just deleted 700 inspection pictures, then denied permissions to access my camera roll, and now the app yells at me every time it opens to camera “you need to give permissions”
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Horrible developers
It’s so annoying that everytime they update this app they essentially break one part of this app.
Updates always step down
There’s always another issue with the camera with every single update. The camera zoom now forces things out of focus permanently. Takes a lot of storage to have to take pictures and then import into the app.
This is an app made for people doing their jobs, and it’s making it harder to do the job.
Keep things simple.
This is an app made for people doing their jobs, and it’s making it harder to do the job.
Keep things simple.
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Worst app ever
The updated the app and it’s borderline unusable. Very laggy, when you click different things it won’t react sometimes. Incredibly disappointed in this app, I would rather use a paper inspection.
Worst version yet
Just when I thought the app couldn’t get worse you went and updated it. The previous issues it had are now exponentially worse. Frozen screen constantly, app crashing/restarting causing loss of time clock activities on jobs. Phone full of unwanted photos. App logging me out even. I can’t believe my shop actually pays for this service.
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Junk
Can’t scan in Chevy or GMC properly, always breaks, communication with TRACS is up and down, developer effort is very low.
The camera portion of the app is terrible.
I would give it 4 stars if the camera portion wasn’t garbage, but that’s a big part of the appeal for management and customers. I use the app across three different devices and the camera quality is terrible across all three. It’s very frustrating because I am graded off of the quality of the inspections I do as a technician and this app makes me look bad.
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Нет поиска по авто
Нет поиска
I hate this app
I use this app daily and every day it makes me want to chuck my phone at the wall. I can’t understand how autovitals just lets it be this awful. I’ve used other digital inspection software and it beats the pants off of this garbage. I would never recommend autovitals to other professional shops and I’m trying to my management that autovitals is not worth the cost.
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App is broken
UI is broken, camera is broken. App update broke the app, developer “don’t know when they can fix it” bad app , bad company
Unusable
This app is useless on my iPhone 15. Can’t upload photos or videos. Unbelievably frustrating.
In app usage
Hello,
The app concept is good; however, there are several known issues that negatively impact usability.
One of the main concerns is the camera functionality. The zoom in/out feature is difficult to use. With the most recent update on iPhones, the camera defaults to a zoomed-in view when taking pictures. This makes it difficult to capture the correct angle or frame the subject properly. As a result, it is unclear how the photo will turn out, and multiple pictures are often required before obtaining a usable image.
The messaging feature is also challenging to use. Because the mobile app remains in landscape mode at all times, navigating in and out of messages is frustrating and discourages regular use.
The same applies to documenting inspections and entering recommended repairs. Completing these tasks directly within the app is inefficient. I personally had to use an emulator on my PC to make the process faster and more convenient, particularly when adding notes and completing recommendations.
Overall, I believe the app has strong potential, but it requires substantial improvements to enhance functionality and user experience.
The app concept is good; however, there are several known issues that negatively impact usability.
One of the main concerns is the camera functionality. The zoom in/out feature is difficult to use. With the most recent update on iPhones, the camera defaults to a zoomed-in view when taking pictures. This makes it difficult to capture the correct angle or frame the subject properly. As a result, it is unclear how the photo will turn out, and multiple pictures are often required before obtaining a usable image.
The messaging feature is also challenging to use. Because the mobile app remains in landscape mode at all times, navigating in and out of messages is frustrating and discourages regular use.
The same applies to documenting inspections and entering recommended repairs. Completing these tasks directly within the app is inefficient. I personally had to use an emulator on my PC to make the process faster and more convenient, particularly when adding notes and completing recommendations.
Overall, I believe the app has strong potential, but it requires substantial improvements to enhance functionality and user experience.
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HOW?!?
With the new update you made it worse than it was before!
The camera is zoomed in when taking pictures but after taking the picture it is not zoomed in, when going through the inspection it only uses 3/4 of the phone screen, almost none of the buttons are lined up properly, I have to press next to the buttons to get them to work.
Either fix it or pull back the update, this is most ridiculous
The camera is zoomed in when taking pictures but after taking the picture it is not zoomed in, when going through the inspection it only uses 3/4 of the phone screen, almost none of the buttons are lined up properly, I have to press next to the buttons to get them to work.
Either fix it or pull back the update, this is most ridiculous
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Trash
Latest update made the app not usable, it’s no longer fitting the screen correctly, can’t type in any boxes when opened because it’s overlaying previous screen, can’t even submit a help ticket in app because of this. What a joke. I have to use this app all day every day and they continue to make function worse and worse, and now I can’t even do my job because of it. Unreal.
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Crashes
Not sure if it’s from new update, but when using the camera app crashes. The display on inspection screen isn’t correct and all the buttons don’t line up. Worked before update with little issue.
Not optimized at all
Honestly the app is mostly usable as long as you have perfect WiFi connection and a almost impossible ability to wait for endless loading times
Need iPhone Support
The app is usable, but the mobile experience needs improvement. On my iPhone 17 Pro Max, the interface is locked to landscape, which makes the chat system difficult to use—messages are harder to read, type, and manage during active workflow. Not all advisors use iPhones, but for those who do, proper portrait-mode support would greatly improve intake, inspections, and communication efficiency. Enhancing mobile usability would make the app far more practical in real shop conditions.
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Redownloading
My biggest gripe with this app is every time I close outta the app, it fails to reload it causing me to waist time redownloading and inputting my login. It also won’t save login info. Aside from that it’s pretty good.
Terrible on iPad
Buggy, will glitch so bad when typing, you type a whole sentence, and it will all of a sudden type the whole thing 30 sec later. When you try to message AutoVitals to report the problem, the message won’t even send. It will spin for 30min, then disappear. Fix it, this is ridiculous
User experience needs significant improvement.
App is difficult to use and requires significant improvement. Seems as though the application is developed using Kotlin or something similar, given how it is the exact same UI and experience on an Android device - utilizes a shared codebase. Have noticed with the app running either in the foreground or background, the battery loss is rapid - must remember to quit the app to prevent a dead iPhone battery. The idea of digital vehicle inspections is sound but for automotive technicians using the app, it is not a straightforward user experience with multiple limitations.
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