Worst app updates
Response from developer
We sincerely apologize for the inconvenience. Could you please specify the issue you're experiencing? Please contact us at support@topdon.com, and our support team will prioritize your case. Your feedback is invaluable to us—thank you for your understanding and support.
アプリの酷いアップデート
1. Graph Display Issue: In the previous version, the charging progress was displayed in a graph during "Smart Charging." Now, no progress or status is shown at all.
2. App Instability: During charging, the app automatically returns to the previous screen after about 20–30 seconds, making it impossible to monitor the status.
Response from developer
We are very sorry for the bad experience you had, and we fully understand your frustration. Please try our latest version. If there are still issues, please provide your phone model information and video support@topdon.com We will analyze it for you.
Won’t find device
Response from developer
We sincerely apologize for the inconvenience and fully understand your frustration. Could you please send us your device serial number (SN) and record a video to us via support@topdon.com. We will prioritize resolving your issue.Your feedback is invaluable to us as we strive to provide better service.
Questionable at best
Response from developer
We sincerely apologize for the inconvenience and fully understand your frustration. Could you please send us your device proof of purchase and record a video to us via support@topdon.com. We will prioritize resolving your issue.Your feedback is invaluable to us as we strive to provide better service
Regular user
Response from developer
Thank you for your honest feedback! We're happy that our products have been helpful to you. If you ever have suggestions or need assistance, don't hesitate to reach out at support@topdon.com.
