Categories
Wanted to try
Can’t log in, crew trial not working
Useful!!!
Can’t trust it
Response from developer
Hi there, First of all, I’m really sorry to hear this. Please know this: we can absolutely investigate and fix this. Your receipts are stored in the cloud, and issues like this are typically related to syncing or report filtering after an update, not permanent data loss. Could you please email us directly at support@receiptscan.app with: - The email address associated with your account - The folders where the receipts appear missing - A screenshot of the report totals that don’t match We will immediately review your account logs and reconcile the data with you. If something is off in the report calculation, we will identify and correct it. I do want to mention — we’re always here to help resolve issues like this quickly. I just wish you had reached out to us before leaving a 2-star review, as we could have started working on this right away. We genuinely care about our users and stand behind our product. Let’s fix this together. Please email us and we’ll prioritize your case immediately. Best regards, Beth ReceiptScan





