Avenue Living Resident Portal User Reviews

Top reviews

Sad.

It’s crazy and frustrating how we have to pay extra $11 dollars for rent for service fee. Ridiculous. I want this fixed ASAP

Not enough info

There is no explanation for charges to accounts.
There is no area to input a payment confirmation number when a payment is made.

Resident

As a Resident of Southridge in Edmonton. I find this app to be very useful to get things sorted out in a timely matter when you can’t reach anyone in the office. I haven’t been able to make a maintenance request but I’m sure it’s just as quick as the response to the emails for questions.
Thanks

Easy Peasy

This app is so easy to use. Makes things a lot better with regard to making payments and keeping track of everything.

Fees

Fees shouldn’t be that high, our rents are high enough. Taking advantage of people that can’t go into the office to pay.

Deleted Service Requests

I put in many tickets in this system and only 2 remain. Why does the system or user delete requests.

Also impossible for me to verify my account mobilely. I have to do it on the computer.

Decent app but still needs improvement.

Few bugs and slow to respond

Susan

To hard to read the maintenance instructions

Hidden fees

An extra $33 dollars. What a joke

Cannot read

Too dark to see

Ridiculous Service Fee with Debit Card

Dawn

Worst app

Its difficult to register on the app and manage options. Moreover, the app charges you extra for making rent payments by debit or credit card.