App won’t open
App keeps trying to open stays as a black screen and crashes, tries many different ways to fix it and none of the fixes worked.
Basic functions don't work
The app does not properly allow for viewing the doors of the building. If you were lucky (for about the last year) the app would auto open to the doors tab, but if you decided to click on any other menu tab, you would find out quickly that GRATA DIDN'T DESIGN A BUTTON TO NAVIGATE TO THE DOORS AGAIN. The only possible way to get back to that menu was to close the entire app to relaunch it.
Now it has somehow gotten worse, and the app auto-launches into the news tab now, which means it is literally impossible for residents to use the app to open their doors now. This is the primary purpose of building managment apps, and now it's nonexistent.
Now it has somehow gotten worse, and the app auto-launches into the news tab now, which means it is literally impossible for residents to use the app to open their doors now. This is the primary purpose of building managment apps, and now it's nonexistent.
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Worst system I’ve seen
Not reliable
Frustrated
It takes forever to establish a Bluetooth connection with the door. What’s the point of having this app when manually pressing passcodes is way quicker? Oh and the biometrics log in does not work at all.
Plz try to fix it. Prioritize optimizing the door unlocking function. Otherwise just take the app down.
Plz try to fix it. Prioritize optimizing the door unlocking function. Otherwise just take the app down.
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Worst app ever
An application that was created to complicate our lives and make everything so hard.
Response from developer
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to better understand what happened and resolve the issue. Please contact us at support@grata.life with a few details about what you experienced, and our team will be happy to assist.
