Grata appears to be a legitimate app. The AppsHunter Legitimacy Score for Grata is 95 out of 100 points across 7 verification signals from App Store and developer data.

Grata Reviews: Is It Legit?

Name: Grata
Rating: 4.35601 (441 reviews)

Grata

Grata Technologies Inc.

🌟 Lifestyle

Customer Experience

Positive experience42.9% of reviews

Neutral1.8% of reviews

Negative experience55.4% of reviews

~ Based on 56 written reviews from the US App Store.

What users say about Grata

Reviews of Grata are mostly negative: the Lifestyle app is rated 4.4/5 from 441 App Store ratings. What users like most: easy to use, convenient for building access. Top complaints: bluetooth connection issues, biometrics login does not work. Summarized from real user reviews.

Positive things

👍Easy to use
👍Convenient for building access
👍All-in-one app for building features
👍Modern and seamless experience
👍Helpful for guest access
👍Can see guest entry/exit times
👍Allows remote guest access management
👍Revolutionary keyless entry
👍Can control thermostats
👍Can view cameras
👍User-friendly interface
👍Straightforward app
👍Great for community managers
👍Easy setup and login
👍Good app performance
👍Responsive app
👍Better user interface
👍Effective access to doors
👍Love the new improvements
👍Amazing app, constantly improving
👍Fantastic product
👍Super user friendly
👍Easy to use locks

Negative things

🐛Bluetooth connection issues
🐛Biometrics login does not work
🐛App is unreliable
🐛Takes forever to establish connection
🐛Manual passcodes are quicker
🐛App makes life harder
🐛Works only half the time
🐛Screen went black, caused crash
🐛Terrible idea to make everything app-based
🐛Inconvenient when carrying items
🐛Doesn't work with bad internet
🐛Most garbage app
🐛Slow app performance
🐛Takes 30 seconds to register card
🐛Not compatible with Apple Wallet
🐛Makes things harder than they need to be
🐛App hardly works
🐛Takes 5 minutes to unlock door
🐛Forces Apple Wallet to open
🐛Bugs cause lockouts
🐛More convenient to use FOB
🐛Process is cumbersome
🐛Imposed on users
🐛Need phone for everything
🐛Risk of lost/stolen phone or dead battery
🐛No end-user information on website
🐛Website links don't work
🐛App crashes on startup
🐛Refuses to open
🐛Doesn't work properly
🐛Support system is terrible
🐛No reasonable way to reach support
🐛Ticket not responded to for weeks
🐛App conflicts with iOS transit card
🐛Transit card activated instead of door
🐛Needs to establish Bluetooth connection
🐛Resorting to native codes
🐛Life becomes less easy for no reason
🐛Basic use doesn't work properly
🐛Inconsistent performance
🐛Digital key activates Apple Pay
🐛Tied down to phone
🐛Website has broken links
🐛CEO calendar for support
🐛Poor user interface
🐛App is too slow
🐛Full of ads
🐛Advertised to when opening door
🐛Does not work all the time
🐛Notifications fail for PIN/key
🐛Too slow, long delay time
🐛Makes too much noise
🐛Only works sometimes
🐛Very slow
🐛Working very bad
🐛Slow on startup
🐛Locks you out routinely
🐛Motor stuck when using manual key
🐛Distance issues with connection
🐛Out of bounds error
🐛Bluetooth does not work consistently
🐛Tries to lock when already locked
🐛Provides error messages
🐛Few accessibility features
🐛Ads for promos are gross
🐛Disappointed with upgrade
🐛Prefer single key
🐛BLE focus in update, but still slow
🐛Waiting up to a minute to connect
🐛Guest access requires WiFi unit
🐛Intercom not working for some
🐛No phone call to answer buzz
🐛Unsure about buzzing people in
🐛Website vague
🐛No basic tutorial for intercom
🐛Lacking app information
🐛Hard to find hardware specs
🐛Not made public
🐛App doesn't recognize login
🐛No reset emails generated

Is Grata Safe?

Grata appears safe based on user ratings. AppsHunter Safety Score for Grata is 86/100.

This assessment is based on 441 user ratings, with an App Store average of 4.4/5.

Safety Analysis

82.9% of ratings point to a safe experience

3.0% of ratings suggest some concerns

14.1% of ratings point to a risky experience

~ Based on 439 App Store ratings for Grata.

Is Grata Legit?

Grata appears to be a legitimate app. AppsHunter Legitimacy Score for Grata is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Random log out

App randomly logs me out and will not allow me to log in again

JJos2o

10 days ago

Junk

Doesn’t work at all

KKearney420

15 days ago

Super easy to use

Really a one stop shop for my building

AAnonymous66890

17 days ago

App won’t open

App keeps trying to open stays as a black screen and crashes, tries many different ways to fix it and none of the fixes worked.

EEW-Man81

2 months ago

Basic functions don't work

The app does not properly allow for viewing the doors of the building. If you were lucky (for about the last year) the app would auto open to the doors tab, but if you decided to click on any other menu tab, you would find out quickly that GRATA DIDN'T DESIGN A BUTTON TO NAVIGATE TO THE DOORS AGAIN. The only possible way to get back to that menu was to close the entire app to relaunch it.

Now it has somehow gotten worse, and the app auto-launches into the news tab now, which means it is literally impossible for residents to use the app to open their doors now. This is the primary purpose of building managment apps, and now it's nonexistent.

Qqgspidey

2 months ago

Worst system I’ve seen

Not reliable

ZZephyr1112

2 months ago

Frustrated

It takes forever to establish a Bluetooth connection with the door. What’s the point of having this app when manually pressing passcodes is way quicker? Oh and the biometrics log in does not work at all.

Plz try to fix it. Prioritize optimizing the door unlocking function. Otherwise just take the app down.

@@@「_「

3 months ago

Worst app ever

An application that was created to complicate our lives and make everything so hard.

RRoro2026KH

4 months ago

Response from developer

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to better understand what happened and resolve the issue. Please contact us at support@grata.life with a few details about what you experienced, and our team will be happy to assist.

Doesn’t work

I keep having trouble opening the doors through the app—it works only half the time.
It's a shame I can't give it 0 stars.

RVResident versus

4 months ago

Love it

So easy to use and everything is in one place which I love

LLalala27!

5 months ago

Screen went black

My iPhone 16 pro went black except status bar, caused it to crash

AAmberfairy596

5 months ago

Response from developer

Thank you for taking the time to leave your feedback, we appreciate it and it makes us better. We're sorry to hear the app crashed and caused your screen to go black. This is not expected behaviour, and we'd like to investigate further to determine what happened. Please contact us at support@grata.life and our team will be happy to troubleshoot and solve this issue.

Bad technology idk how it even has a 4 stars review

Terrible idea. Idk who came up with this idea to make everything on an app. Imagine you carry tons of stuff and trying to open the door n u have to somehow get ur hands free and click buttons. It also doesn’t work when you are have underground parking with bad internet service. Technology is supposed to make things more convenient and easier but this one is doing the complete opposite. Whoever created this has to be out of their mind or they are making it for a different purpose in mind. Whoever wrote 5 stars are mostly the owners of the building who don’t even use it on a daily basis and live in the building.

Hhdsjnsi

6 months ago

TERRIBLE

This has to be the most garbage app on entire App Store. It only works half the time and is so slow. It takes like 30 seconds for the card to register on the reader and that’s if it even does. Not to mention the fact it isn’t compatible with Apple wallet is stupid. Perfect example of technology making things harder than they have to be and that’s coming from someone born in 2004

BSBailey Sanders

7 months ago

Response from developer

Thank you for taking the time to share your feedback. We understand how frustrating delays and inconsistent performance can be. In some cases, speed and responsiveness can be impacted by building network conditions or connectivity, which can vary by property. That said, we’re continuously working to improve overall performance and reliability across the app. If you’re open to it, please reach out to us at support@grata.life with a few more details we’d be happy to take a closer look and help troubleshoot.

Great app tbh

I use it daily for building access. Being able to unlock doors, let in guests, and submit work requests all from one app is super convenient. Makes everything feel more modern and seamless.

MMiammiam765

7 months ago

Response from developer

Thank you for taking the time to leave this review and your kind words. We're thrilled to hear the app has become a useful and convenient part of your daily routine. Thanks for being part of the Grata community!

5/5

Was having issues with my lock, but the grata team was helpful and explained to me how to use it. I now can move easily throughout my building

LLO1234!!

7 months ago

Surprisingly Helpful

My building just recently switched to Grata, I was very against it at first. I was stressed about security and what would happen if my phone died. But honestly I was pleasantly surprised. It has made it so easy for me to move around my building. I used to forget my fob all the time when I would go to grab my mail and now all I need to make sure I have is my phone and I can get through all the doors and back into my unit. Also you can give access to your unit like a guest key, when I go visit family for holidays I have people come water my plants. It was super cool because I could see when they came and went, plus could just delete their access, didn’t have to worry about picking a key back up.

It would be cool if they added the digital key to the Apple wallet. That would make the experience more seamless, because I wouldn’t have to go directly into the app. But it’s not too bad.

Overall, if your building is implementing this and you are scared, the system is easy to learn and became helpful for me in my building.

DDancerdivagigi555

7 months ago

Revolutionary

Finally my phone is my key to the whole building, I don’t have to carry a dozen key with me all the time and get around the building everywhere with just using my phone, I’m also able to see cameras and control thermostats all from the same app!

DDavidn1999

7 months ago

Grata

I love this app! It’s very useful because I don’t need to carry a key around everywhere and I can use my phone to unlock my doors and control my thermostat!

NNehaKumar23

8 months ago

good app

very easy to use

Xxhannahhhhhhhhhhh

8 months ago

user

pretty good, has a glitch where the door thinks it’s unlocked but it’s actually locked so you need to relock then unlock the door to be able to get in

LlaylaDonia

8 months ago