Impossible!
Even by Italian standards this convoluted and confounding app is absurd.
I have spent 15 mins trying to work out how to buy a very simple vaporetto fare for one stop.
I can see how to buy daily fares, but when I search for any stop it is “the research [sic] returned no results”. And that is for rather obvious places like San Marco or Zattere. I even read the user manual - pages and pages long - and that didn’t help either. Aaaaaargh.
Update to help others: I think what I need is the entry under “Automotive & Navigation” (strange mistranslation) which is written in Italian in the English app as “titolo ordinario ”.
How is a visitor supposed to know that they buy an “ordinary title” ????
—-
postscript years later:
Still hilariously bad. No map. Any directions i ask for yield the message “No solution” !!
I have spent 15 mins trying to work out how to buy a very simple vaporetto fare for one stop.
I can see how to buy daily fares, but when I search for any stop it is “the research [sic] returned no results”. And that is for rather obvious places like San Marco or Zattere. I even read the user manual - pages and pages long - and that didn’t help either. Aaaaaargh.
Update to help others: I think what I need is the entry under “Automotive & Navigation” (strange mistranslation) which is written in Italian in the English app as “titolo ordinario ”.
How is a visitor supposed to know that they buy an “ordinary title” ????
—-
postscript years later:
Still hilariously bad. No map. Any directions i ask for yield the message “No solution” !!
Show more
ABant and bee
The worst app I’ve ever used
I don’t say that lightly but literally nothing works in this app. Every attempt to buy a travel card for the ferry fails. The timetables never load and the help is non existent. Whoever developed this app should be ashamed.
Cchewystuey
Unable to register
No SMS message arrived so unable to register. Reading other reviews it appears this has been a long standing problem
Bbazboy63
Doesn’t work
Can’t even get the account set up because it never sends the SMS code for verification. Tried it on a few of our phones with different carriers. Same result. Just go to the machine and hope there isn’t a log queue.
MMelissaJ2010
nulle
j'ai acheté 2 tickets 7 jours pour ma femme et moi pensant pouvoir ensuite lui envoyer son ticket sur son smartphone (comme je le fais avec plein d'autres app comme air france, easy jet, …) et bien non ce n'est pas possible !!! aucun warning au moment de la sélection du nombre de tickets … bref je duis furieux car on ne peut pas se déplacer individuellement. j'ai essayé de joindre le service client qui se résume à un pauvre chat bot en italien (en vain pour un remboursement)
bref une grosse m… d'app, tout simplement honteux quand on connaît le nombre de touristes dans venise !
mon conseil achetez des billets papier si vous ne voulez pas avoir des problèmes.
bref une grosse m… d'app, tout simplement honteux quand on connaît le nombre de touristes dans venise !
mon conseil achetez des billets papier si vous ne voulez pas avoir des problèmes.
Show more
Cchuckmaurice
