Awair Home User Reviews

Customer Experience

Positive experience30.5% of reviews
Neutral14.2% of reviews
Negative experience55.3% of reviews

~ Based on 197 written reviews from the US App Store.

What users say

Is Awair Home Safe?

Awair Home - Breathe Easy does not appear safe based on available data. AppsHunter Safety Score for Awair Home is 48/100.

This assessment is based on 258 user ratings, with an App Store average of 2.3/5.

Safety Analysis

27.9% of ratings point to a safe experience
11.6% of ratings suggest some concerns
60.5% of ratings point to a risky experience

~ Based on 258 App Store ratings for Awair Home.

Is Awair Home Legit?

Awair Home - Breathe Easy appears to be a legitimate app. AppsHunter Legitimacy Score for Awair Home is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

알람기능과 공기청정기 연동 언제쯤 가능할까요.

알람기능 빨리 되었음 좋겠네요. 기능은 맘에 들어요

Avoid Awair

Apple sign in doesn’t work, issues abound with this company and their devices as mentioned by other users.

Company will not permit returns of devices if the package has been opened, even when the device and supporting services don’t function as advertised.

Can’t login/create an account

Maybe their servers are down right now?

Awair bricked my working monitor

The company “sunset”(basically bricked) perfectly working gen2 devices. If you reset the device, there is no way to turn it on. Which is absurd for 3 years old 250$ gadget, which doesn’t really need the cloud and the app.

It either a scam or poor engineering. I suggest you to choose a different solution.
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Great device

I’m happy with my Awair element.
The app, notifications and Home Screen widgets work as expected on iOS. A good way to monitor your air quality.

One suggestion is, allow for decimal places when displaying temperature in the iOS widget and on the element display. I assume most of your customers use Fahrenheit, so decimal places wouldn’t be that important. But if someone who has their device set to Celsius , having it round up from 24.5 to 25 in the widget is annoying.

Also I would have liked to buy your business product with sound DB monitoring. Living in an urban area with construction and noise pollution it would be great to get a notification to shut your window. Or with automation, close a smart window 🙃
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Great hardware, terrible software

Exceedingly embarrassingly bad onboarding that just doesn’t work, and barely helps when it inevitably fails after reconfiguring your router, resetting the device, and redownloading the app.

Do better guys. For an expensive piece of tech the app and software should match.

공기질 모니터링용으로 잘 사용하고 있습니다~

간혹가다가 연결이 끊기긴 하지만 잘 사용하고 있습니다! 전열교환기가 있어도 공기질 모니터는 필요한 것 같아요!

Avoid

It landed in the bin can’t log in can’t create new account, errors
Doesn’t work
It’s been used a handful of times
All because I update the phone
Can’t believe it

Company went bankrupt

Looks like the company went bankrupt and all devices are now bricked. Can’t login to the app anymore :(

Works great but widgets need update

Please update the widgets so that they indicate what they are measuring. It’s not sufficient to write “ppm” or “ppb” or “ug/m2”

Great devices and app

Have been using Awair for years. Have three units in my home. I’m a very happy customer.

DO NOT BUY AT ANY COST

Kept giving me error code 500 and be part after using it for two years

Awair v1 bricked

Fine if it's no longer supported and won't offer updates but the fact it's bricked is unacceptable. An example of forced obsolescence driving e waste, I won't buy another Awair device.

TVoc going crazy

Since the last update 1 of my 3 devices has the Tvocs going like a rocket in the sky. What is happening?

BEWAIRE!!! DO NOT BUY / USE AWAIR. PATHETIC!!!

Unbelievable that companies like AWAIR can continue to do business without some kind of respectable mission statement, corporate ethos or any accountability.

Their old devices are no longer supported, so who knows how long my 2 year old unit will work - as it seems to LOSE it’s usefulness as each month passes.

The AWAIR app used to show a map of my city showing other AWAIR units and their respective ’figures/measurements’.
THAT was useful!
Now the App only shows one’s own unit data.

How this company is still in business is astounding to me.

CES 2025 just ended and AWAIR was noticeably ABSENT!
NO booth or corporate representation.

That’s clearly demonstrating AWAIR’s current and future viability, accountability and industry integrity - not just for the consumers but also as they relate to or associate with other brands/competitors in the market.

If you work for and or invested in this company you should be ashamed of yourself.

AWAIR doesn’t even have the decency, basic respect or resources to respond to any of their countless negative App reviews.

AWAIR IS PATHETIC.
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Connectivity Issues

The application doesn’t connect after upgrading an iOS device and restoring it from a backup. It must be reinstalled to make it work. Reported the issue to their support a year ago, but they didn’t care to fix the problem.

Poor software and customer support

The hardware is ok, but the app doesn’t sync very well. The company doesn’t seem to care about the app and supporting it as updates come in once in a year or so.
Customer support is nonsense, it takes them a week to respond with something trivial.

Bad long term support - don’t buy

Devices less then 4 years old no longer supported by awair app - just adding to the ewaste problem

Great device

I’m really happy with my Awair element.
The app, notifications and Home Screen widgets work as expected on iOS. A good way to monitor your air quality.

One suggestion is, allow for decimal places when displaying temperature in the iOS widget. I assume most of your customers use Fahrenheit, so decimal places wouldn’t be that important. But if someone who has their device set to Celsius , having it round up from 24.5 to 25 in the widget is annoying.

Also I would have liked to buy your business product with sound DB monitoring. Living in an urban area with construction and noise pollution it would be great to get a notification to shut your window. Or with automation, close a smart window 🙃
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All devices missing from app

It was working until today. Now I can't see any of my devices.