Avoid Awair
Apple sign in doesn’t work, issues abound with this company and their devices as mentioned by other users.
Company will not permit returns of devices if the package has been opened, even when the device and supporting services don’t function as advertised.
Company will not permit returns of devices if the package has been opened, even when the device and supporting services don’t function as advertised.
Can’t login/create an account
Maybe their servers are down right now?
Great device
I’m happy with my Awair element.
The app, notifications and Home Screen widgets work as expected on iOS. A good way to monitor your air quality.
One suggestion is, allow for decimal places when displaying temperature in the iOS widget and on the element display. I assume most of your customers use Fahrenheit, so decimal places wouldn’t be that important. But if someone who has their device set to Celsius , having it round up from 24.5 to 25 in the widget is annoying.
Also I would have liked to buy your business product with sound DB monitoring. Living in an urban area with construction and noise pollution it would be great to get a notification to shut your window. Or with automation, close a smart window 🙃
The app, notifications and Home Screen widgets work as expected on iOS. A good way to monitor your air quality.
One suggestion is, allow for decimal places when displaying temperature in the iOS widget and on the element display. I assume most of your customers use Fahrenheit, so decimal places wouldn’t be that important. But if someone who has their device set to Celsius , having it round up from 24.5 to 25 in the widget is annoying.
Also I would have liked to buy your business product with sound DB monitoring. Living in an urban area with construction and noise pollution it would be great to get a notification to shut your window. Or with automation, close a smart window 🙃
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Great hardware, terrible software
Exceedingly embarrassingly bad onboarding that just doesn’t work, and barely helps when it inevitably fails after reconfiguring your router, resetting the device, and redownloading the app.
Do better guys. For an expensive piece of tech the app and software should match.
Do better guys. For an expensive piece of tech the app and software should match.
Avoid
It landed in the bin can’t log in can’t create new account, errors
Doesn’t work
It’s been used a handful of times
All because I update the phone
Can’t believe it
Doesn’t work
It’s been used a handful of times
All because I update the phone
Can’t believe it
Company went bankrupt
Looks like the company went bankrupt and all devices are now bricked. Can’t login to the app anymore :(
Works great but widgets need update
Please update the widgets so that they indicate what they are measuring. It’s not sufficient to write “ppm” or “ppb” or “ug/m2”
Great devices and app
Have been using Awair for years. Have three units in my home. I’m a very happy customer.
DO NOT BUY AT ANY COST
Kept giving me error code 500 and be part after using it for two years
Awair v1 bricked
Fine if it's no longer supported and won't offer updates but the fact it's bricked is unacceptable. An example of forced obsolescence driving e waste, I won't buy another Awair device.
BEWAIRE!!! DO NOT BUY / USE AWAIR. PATHETIC!!!
Unbelievable that companies like AWAIR can continue to do business without some kind of respectable mission statement, corporate ethos or any accountability.
Their old devices are no longer supported, so who knows how long my 2 year old unit will work - as it seems to LOSE it’s usefulness as each month passes.
The AWAIR app used to show a map of my city showing other AWAIR units and their respective ’figures/measurements’.
THAT was useful!
Now the App only shows one’s own unit data.
How this company is still in business is astounding to me.
CES 2025 just ended and AWAIR was noticeably ABSENT!
NO booth or corporate representation.
That’s clearly demonstrating AWAIR’s current and future viability, accountability and industry integrity - not just for the consumers but also as they relate to or associate with other brands/competitors in the market.
If you work for and or invested in this company you should be ashamed of yourself.
AWAIR doesn’t even have the decency, basic respect or resources to respond to any of their countless negative App reviews.
AWAIR IS PATHETIC.
Their old devices are no longer supported, so who knows how long my 2 year old unit will work - as it seems to LOSE it’s usefulness as each month passes.
The AWAIR app used to show a map of my city showing other AWAIR units and their respective ’figures/measurements’.
THAT was useful!
Now the App only shows one’s own unit data.
How this company is still in business is astounding to me.
CES 2025 just ended and AWAIR was noticeably ABSENT!
NO booth or corporate representation.
That’s clearly demonstrating AWAIR’s current and future viability, accountability and industry integrity - not just for the consumers but also as they relate to or associate with other brands/competitors in the market.
If you work for and or invested in this company you should be ashamed of yourself.
AWAIR doesn’t even have the decency, basic respect or resources to respond to any of their countless negative App reviews.
AWAIR IS PATHETIC.
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Connectivity Issues
The application doesn’t connect after upgrading an iOS device and restoring it from a backup. It must be reinstalled to make it work. Reported the issue to their support a year ago, but they didn’t care to fix the problem.
Poor software and customer support
The hardware is ok, but the app doesn’t sync very well. The company doesn’t seem to care about the app and supporting it as updates come in once in a year or so.
Customer support is nonsense, it takes them a week to respond with something trivial.
Customer support is nonsense, it takes them a week to respond with something trivial.
Bad long term support - don’t buy
Devices less then 4 years old no longer supported by awair app - just adding to the ewaste problem
Great device
I’m really happy with my Awair element.
The app, notifications and Home Screen widgets work as expected on iOS. A good way to monitor your air quality.
One suggestion is, allow for decimal places when displaying temperature in the iOS widget. I assume most of your customers use Fahrenheit, so decimal places wouldn’t be that important. But if someone who has their device set to Celsius , having it round up from 24.5 to 25 in the widget is annoying.
Also I would have liked to buy your business product with sound DB monitoring. Living in an urban area with construction and noise pollution it would be great to get a notification to shut your window. Or with automation, close a smart window 🙃
The app, notifications and Home Screen widgets work as expected on iOS. A good way to monitor your air quality.
One suggestion is, allow for decimal places when displaying temperature in the iOS widget. I assume most of your customers use Fahrenheit, so decimal places wouldn’t be that important. But if someone who has their device set to Celsius , having it round up from 24.5 to 25 in the widget is annoying.
Also I would have liked to buy your business product with sound DB monitoring. Living in an urban area with construction and noise pollution it would be great to get a notification to shut your window. Or with automation, close a smart window 🙃
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All devices missing from app
It was working until today. Now I can't see any of my devices.
Make an actual iPad app
Look the age of phone apps on large screens is over. Considering the price of your devices this app should work easily on iPad and phone format devices. Especially since you don’t let me access anything over the web…
Reliable, could use a refresh
Pretty reliable app. I feel the widget designs could make better use of space. Some Lock Screen widgets would be welcome too.
Shows ads on launch
I was just forced to wait ~10 seconds while the app loaded an advertisement for Awair products before I had to click through in order to check on my sensors. I like these sensors and the app generally works fine, but showing me an ad when I’n just trying to use the app to access my sensors is completely unacceptable.
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Unreliable support
Good device, terrible support. Contacted them and asked fixing widget UI, provided details, but stopped helping because the completely beuqacratic response.
