Tips for connecting to WiFi
To save yourself the trouble of getting your thermostat to connect to the WiFi know this:
1. Your WiFi HAS to have a 2.4 GHz dedicated WiFi. If you have a combined 2.4/5 it won’t work. Some companies like cox, if you call support, will split it for you into 2 WiFi’s. Others like century link or quantum fiber will not. You will need to buy a separate router that can split those for you.
2. If you purchased the house from another person, no matter how hard you try, it won’t matter. You will not be able to connect until you go to advanced settings on the thermostat and unregistered the device from the previous owner.
Your welcome.
1. Your WiFi HAS to have a 2.4 GHz dedicated WiFi. If you have a combined 2.4/5 it won’t work. Some companies like cox, if you call support, will split it for you into 2 WiFi’s. Others like century link or quantum fiber will not. You will need to buy a separate router that can split those for you.
2. If you purchased the house from another person, no matter how hard you try, it won’t matter. You will not be able to connect until you go to advanced settings on the thermostat and unregistered the device from the previous owner.
Your welcome.
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Humidity Reading
The app doesn’t seem to accurately display the humidity of the apartment. We ace a centralized dehumidifier for the entire apartment and when the app is reading 37% humidity, the house will have much higher humidity. As I adjust the desired humidity in the app, my degice takes a reading and shows that the humidity is actually around 65%. The device doesn’t automatically take humidity readings and maintain the set humidity in the app.
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NEVER works
Literally never works. I reset it the WiFi, update the app, etc. for months it won’t let me change the temperature or make any changes on the app. It says it cannot make that change every time.
Homeowner
Excellent thermostat I seen we used to know the Google nest is the best but it’s not true. This thermostat is much Effective and much better
FIX THE APP
App worked well for a while now it just closes as soon as I open the app.
