Cameras disconnect
I will get notifications, but when I log into the app (which takes forever) my cameras show up at disconnected and I’m unable to view the person on my front porch. Whats the point in paying for these cameras if they aren’t going to work??
Terrible service
The app takes a long time to open and it always has errors .
Live feed
Live feed not working
Get better
Get better
No consistency & Incorrect
When trying to use the front door app to lock, tries to lock according to the app even when a full signal is shown on my telephone but doesn’t even after trying 3 times. Has been unreliable since the day we moved in how long we been in the house four years ago. I can literally search through my momma purse and all the junk to find my actual front door key to lock it faster and know that it’s actually locked.Tried getting it fixed and was told we are in a bad area of coverage. When we contacted customer service to end our contract, we were told we owe like $7,000 worth of free equipment that doesn’t work properly and hasn’t ever. There is the one time that they called the fire department when we were changing batteries in the smoke alarms, however have never contacted us when the fire alarms go off with cooking smoke which happens easily from cooking. The amount of disappointment for a service of practically nothing is inexcusable.
Show more
