Manage all your AXA insurance policies, including health, car, and life, in one convenient app. Access digital cards, order medication, find providers, submit claims, and view policy details seamlessly and securely.
What We Love
- 👍 Useful (brief positive mention)
Room to Improve
- 😞 App not easy to reach policy
- 😞 App shows no active policies
- 😞 App shows no internet connection
- 😞 Long call center wait times
- 😞 Unhelpful call center agents
- 😞 Multiple call center transfers
- 😞 App not user-friendly
- 😞 Unclear claim submission
- 😞 Unclear claim status
- 😞 App session time is very short
- 😞 Network connection is bad
- 😞 App needs bug fixes for doctor search
- 😞 App is slow and has many problems
- 😞 App is useless
- 😞 App is difficult to deal with
- 😞 App takes long to find data
- 😞 App fails to find data
- 😞 App does not launch
- 😞 App freezes on startup
- 😞 App is hard to understand
- 😞 App is a waste of time
- 😞 App does not allow registration
- 😞 App needs major upgrading
- 😞 Cannot download benefits
- 😞 Cannot activate services
- 😞 Cannot delete account
- 😞 App is a disaster
- 😞 App not functional
- 😞 App needs to align with procedures
- 😞 App needs more explanations
- 😞 No response to requests
- 😞 App eliminated from workflow
- 😞 App is very bad
- 😞 Blank page on startup
- 😞 Scrolling left and right not easy
- 😞 App so bad
- 😞 App not working outside Egypt
- 😞 App not working for iPhone
- 😞 App not working with iPhone
- 😞 App gives white blank page
- 😞 App not working on iPhone
- 😞 App doesn't load up
- 😞 Shocked by weak app
- 😞 App simply does not work
- 😞 Application not opening on iPhone
- 😞 Not working at all
- 😞 App showing blank white screen
- 😞 Cannot reach sign on page
- 😞 App not working properly
- 😞 Cannot call doctors directly
- 😞 No doctor available to call
- 😞 Did not receive OTP
- 😞 Customer service did not solve problem
- 😞 Video call not working
- 😞 Cannot retrieve data
