B&H Photo, Video & Pro Audio User Reviews

Customer Experience

Positive experience80.2% of reviews
Neutral4.1% of reviews
Negative experience15.8% of reviews

~ Based on 1,205 written reviews from the US App Store.

What users say

Is B&H Photo, Video & Pro Audio Safe?

B&H Photo, Video & Pro Audio appears safe based on user ratings. AppsHunter Safety Score for B&H Photo, Video & Pro Audio is 98/100.

This assessment is based on 170,072 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 170,072 App Store ratings for B&H Photo, Video & Pro Audio.

Is B&H Photo, Video & Pro Audio Legit?

B&H Photo, Video & Pro Audio appears to be a legitimate app. AppsHunter Legitimacy Score for B&H Photo, Video & Pro Audio is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App issues paying bill

It makes you reset your password all the time then when it texts you code it disappears too fast and sometimes doesn’t let you copy it. Needs some updating for sure.

The best

Genuinely no problems

Great app

It’s very easy to navigate the website.

Shop here

I love this place , it’s like a photographers candy store. Even if you don’t want to buy something, you’re going to buy something 😃

Awesome

Awesome please to buy your future gadgets.

Filters impossible to use

Trying to search for specific products is impossible. Every time you open the filters tab it all resets. You have to click the filters in a certain order or else the whole app crashes. I feel like it wasn’t like this in the past. God forbid you switch to another app and switch back.

Always Good Info

B&H has an easily accessed website, so when a buddy bought a new lens for Astro Photography, I looked up the details to see if I also “ need” one!

Problem with the Ap

I get an error when I try to view DSLRs in the Ap, the message reads something like "data not available" in a red banner at the top of the screen. I'm using an iPhone 12, the Ap was installed from Apple's Ap store. I've checked for updates and didn't find any.

Tracking link broken

Your link to tracking info on the orders page never leads to a FedEx page with info, always to an error page. It’s insane how long this issue has been a part of the app

Error while browsing

Can’t browse. Always get red error pop a d no results.

Bot verification is terrible

The strict bot/human verification function makes this app impossible to use. Filling out address information took 15 minutes because it would pop up every time I clicked on the next section. It’s frustrating and very disappointing.

Issue

The current app has an issue in displaying lists of Nikon Z lenses. An error message appears in red stating an error in format.

like a starving dog, it will chase you for a review

No matter how many times you say, you don’t wanna leave a review it’s gonna hound you. It doesn’t matter how much stuff you buy it’s gonna hound you.. this company’s idea of good publicity is hounding the people that spent tens of thousands of dollars at their store for the view that no one is gonna read. Sound like good customer service to you?
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Fast delivery🔥

They have the fastest delivery on the planet!

Very useful app

B and H has a great app it works as it should.

Amazing

Amazing

I love you so much.

My future wife will always have the best camera. Tudos.

Favorite toy store.

You know you’re going to get what you ordered. If used it’s going to be nicer than described. It’s going to show up well packed and on time. Love these guys.

One-star bait-and-switch that left me furious

I found this camera case listed at $39. Great deal, right? Tried to buy it. “Our system is down, please try again later.” Okay, fine. Tried again. Same message. And again. And again. Twenty-plus attempts later I finally gave up, assuming it was some temporary glitch.
Next day I come back. The system is magically working… and the price is now $84. Nearly double.
This isn’t a “system outage.” This is the oldest trick in the book: dangle a too-good-to-be-true price, lock the checkout so people can’t complete the purchase, then quietly jack the price back up once the “glitch” is fixed. I wasted time, energy, and goodwill for nothing.
B&H used to be a place you could trust. Experiences like this make me seriously question that. If they’re willing to play games over a $39 case, what else are they doing?
Extremely disappointed. Will be shopping elsewhere.
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Amazing

They are like Amazon but for cameras and lens