🤔 Long wait time
It can sometimes take two hours to receive a simple order. It is much faster to order with Wolt. This has been the case on several occasions. Baboon couriers are very polite, but the delivery wait time is horrible and the customer support, however respectful they are, cannot do anything to speed it up.
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Not using again
Made an order and had to wait for almost an hour, then the status changed to delivered when i had not yet received my order. Had to call the restaurant and they said the courier will be there after a few minutes which in total was an hour and a half of waiting. Really poor service compared to other services, will not be using anymore unfortunately.
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Baboon + not worthy
Baboon was doing somehow ok and then they launched baboon+ to get some money from the client and then instead of improving the service it got worse. And the customer service got worse, the food delivery on the app writes 20 mins and when it comes to the last 3 mins it does not move and it requires 30 mins to pass this time, so the app in itself is loosing the confidence and the trust of the client. Better order directly to the restaurant then using this guys that have no control.
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Terrible app
Cancelled order after waiting for 30 minutes. Avoid using this app
No registration code sent
I have tried at least 4x to activate my account and each time it says the code has been sent. However, no code shows up. Hope it’s fixed soon.
