Awful customer service
They get paid by insurance, but when you try to order replacement parts they can’t find the payment for weeks. And it keeps happening for as long as you use that for the purpose. Customer service keeps telling I’ll get an email about ordering new parts, but it never happens. The customers service people reply with random stuff - I emailed them about the updates on my order, they responded with what the app can be used for? Completely unrelated. I haven’t seen such bad customer service for a really long time.
US ONLY
Babylist
Very nice
LOVE THIS APP
Bb
I LOVE Babylist!!
10 out of 10 recommend
Beginning to end
Great experience
The only thing I would improve is the clarity around shipping address confirmation. A few of my orders were delayed because the purchaser received an email asking them to confirm the shipping address, and many people didn’t notice the email right away. This caused some unnecessary delays.
Other than that, I was extremely happy with Babylist and would definitely recommend it!
