Notifications spam
Whilst the app serves a purpose it lacks functionality. Has no settings to adjust notification settings and sends alerts for any slight thing the nursery does.
If a staff member hasn’t done their work and has decided to sit at 22:30 updating stuff your phone will receive constant notifications. I only want to be notified about anything whilst my child is at nursery not everything every staff member does.
If a staff member hasn’t done their work and has decided to sit at 22:30 updating stuff your phone will receive constant notifications. I only want to be notified about anything whilst my child is at nursery not everything every staff member does.
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Brilliant
As childcare providers this app is priceless. It takes the stress away from organisational procedures. Worth every penny. Can we have a watch app too?
I love it!!
I’ve been using the Babysdays system since 2012 and it’s honestly saved me SO much time - I just love it! I log nappies, milk drunk, food eaten etc as I go on the app. I upload photos at the end of each day too. Parents love it too which in turn makes them think I’m the bee’s knees 🤣 The Funding side of things is so so easy too. Once set up, press the button each month and, as if by magic, invoices are done!
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Customer service is awful
I just came here to say how awful their customer service is, and I saw a similar message from seven years ago. Clearly, there have been no improvements on that front.
Update won’t download
I can’t use the app at all. The update download has frozen.
Recurring Event feature not working properly
iPhone 11, iOS 18.1.1
Potential bug: When adding a recurring event as a parent it doesn’t seem to be adding the subsequent dates after the initial date, but lists them all under that date.
Potential bug: When adding a recurring event as a parent it doesn’t seem to be adding the subsequent dates after the initial date, but lists them all under that date.
Can’t save photos is you are lucky enough to find them!
So many nice photos and information has been added about my daughter but I have to search by date to find it and there is no option to save or download the pictures or the files the nursery are trying to send.
In theory it’s a great app but in practice it falls shot being hard to use even for an experienced user. Not really fit for purpose. Which is to update parents.
In theory it’s a great app but in practice it falls shot being hard to use even for an experienced user. Not really fit for purpose. Which is to update parents.
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Many bugs & worst customer service
I’ve been with this app for 2.5 years and I used to work in digital marketing so I know enough to be able to say there are MANY bugs in the system and often I am unable to log in. Customer service is TERRIBLE. There is no phone number to ring if you need help. Support is poor. Parents are unable to view invoices and are reporting that things aren’t working as they should on the app. I even lost an entire parent questionnaire after it was signed! I have been unable to save changes when I add new invoices. I keep getting error messages when I try to log in! Worst of all - Baby’s Days closed my account after my credit card payment failed (they said they texted me a few days ahead but they lied as I had NO warning - just an email on the day announcing it’s being shut down. Then my manual payment kept failing due to another bug in their system and they blamed me… the list of awful things I’m experiencing with this company is endless.
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Avoid
At the start of me finding out about this app as a childminder just about to open the doors, I’d told everyone I was excited to use it and how good it looked, unfortunately after trying it I couldn’t get on with it as I was unable to navigate key features i needed so contacted them saying I didn’t wish to continue, to be responded to so rudely the customer service was horrendous, I was spoken down to as if I was stupid, they told me not to contact them any more. So when they attempted to take money out of my businesses account I got in touch with my bank who then prohibited transactions from babysdays. I’ve now received more threatening emails from them and they have also resorted to name calling. So if you want a supportive company to support your small business, my honest opinion is I’d avoid this one.
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Great app and product
Been using this for the past 5 years across 3 lil ones at the same set up. I wanted to ask if there was anything on the roadmap to enable parents to download all their kids photos and videos uploaded to the app. Thanks
Amazing app
I’m a childminder and use this on a daily basis to record absolutely everything!!!! Having it all in one place and parents being able to interact daily on their child’s development and daily activity’s are priceless
Blurry photos
The app is good but it’s a shame the photos come out blurry. My Childminder has to send photos separately because of this.
Please fix!
Please fix the function to view or download documents. Since the new updates, I have been unable to view anything the nursery has updated as it doesn’t do anything when you press either download or view.
Not great for parents and now missing key functionality
This app is pretty poorly designed for parents. You can easily get lost in the menus trying to find things.
With the latest update, an important piece of functionality is completely broken. You can no longer view or download Documents. There is a button to press to View or Download but it does nothing. Nurseries often use the Documents section to communicate important info to parents so it is very poor that this functionality has been broken.
With the latest update, an important piece of functionality is completely broken. You can no longer view or download Documents. There is a button to press to View or Download but it does nothing. Nurseries often use the Documents section to communicate important info to parents so it is very poor that this functionality has been broken.
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Latest update is terrible
Really counter-intuitive recent update! Barely able to use it since the update a few weeks ago, crashes regularly.
Very good but not without its frustrations
Our childminder uses this for both of our children. It is very good apart from one really annoying feature, you can’t swipe between photos in the media section, instead three presses are required to move between each photo. Some UI/UX work would be good.
Confusing, and updates have broken some features
The latest update means documents cannot be viewed or downloaded via the app! Useless and causing us issues accessing important nursery info. The journey is also over engineered with too many areas (diary, live feed, children….just consolidate it!!!!)
Frustrating to use and annoying to have critical info from nursery come via the app at present. Ok for food and image diaries on a daily basis…so fine for nice to haves but a real pain for important stuff :(
Frustrating to use and annoying to have critical info from nursery come via the app at present. Ok for food and image diaries on a daily basis…so fine for nice to haves but a real pain for important stuff :(
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Usually great!
I have this app for my girl at nursery usually great but since an update it keeps crashing!! Please help??
New update rubbish.
Crashes whenever I try to open a photo so can’t use until developer fixes the bug!
Brilliant
I’m a childminder and wouldn’t be without Baby’s Days, the app is constantly being updates and improving the features plus there’s a web version which has an extensive range of features. Makes my life so much easier!
