Baja Fresh User Reviews

What users say

Top reviews

Worst app

I can never get into this app. I’ve tried so many times, 5G, at home on WiFi- never works. It’s pointless.

Love the update!!

I love the new update! The app looks so much better and it’s smoother to use!!

Worse and worse

Every time they update this app it gets worse. Terrible UX

Can no longer special order

With the latest app update, there is no longer a way to request “no cheese” for my lactose intolerant kid, so now I cannot use the app.

Website shows wrong opening time

Website is wrong, they don’t open until 11:00am but the food is tremendous!!!

Baja Ensalada

Delicious,fresh ingredients with generous grilled chicken.

App Does Not Allow You to Use Gift Cards

Unfortunately the app will not accept any gift card. The error message, “The card balance was not retrieved,” despite multiple attempts and confirming the correct gift card number was entered correctly.

This app is not good

I think every issue I could have, I had. It wouldn't accept my account, my card, apple pay, and then after it charged my card it wanted me to complete the same transaction AGAIN. Not to mention it takes my SSN (not actually) just to make an account.

The App

The App is awful. Food is decent for fast food.

Great app but glitchy

Intuitive but crashes mid-order

Payment error

I have the latest iOS and always get a payment error at the end. I’ve tried deleting the app and reinstalling and doesn’t work. I have no issues with my internet connection either.

Hilarious

Just another review, this time about the developer response. The last update to this app was 9 months ago. My iPhone is newer than the app. The OS is up to date. I installed it long after the last update. So of course this app barely works (read all the critical reviews) and the response is to update the phone and reinstall the app. I see the same response being given over and over for the last year.
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App doesn’t work

I try to sign in. Says wrong password. So I selected forget password. I enter my email address, it says email is unknown. So I try to just create an account just in case. It says this email has an account. Ughhh I’d give it 0 stars but it doesn’t allow me. It’s like they don’t want us to get rewards.
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Useless app

Baja Fresh offers good food but when it comes to promotions, the app is unusable as some of its stores do not accept rewards. So there is no use of the app except for ordering. There is no incentive to use it at all.

Great Burrito

Wonderful!! The way it’s meant to be!

Garbage app

Payment keeps timing out. Used to work, now is garbage. So bad I just order from chipotle instead.

Unusable

Can’t choose the store near me. This app is not useable at all.

Food is good application is horrendous

The absolute WORST app I’ve used for ordering food. Just refuses to work I don’t think I’ve ever successfully ordered through the app. Today I ordered and it said my order didn’t go through so I went and ordered through the website and surprise surprise it doubled my order. Absolutely ridiculous, you can tell how cheap this corporate is by how little money and effort they put into their app. Some people don’t have the money to waste 30 extra dollars on food that they don’t need.
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Location

It won’t let me choose a location. I uninstalled and reinstalled and it still doesn’t work.

Missing Warwick Rhode Island

It’s been more than a month now and you still don’t have Warwick location in your app. 🤦‍♂️