Very poor service and zero responsibility towards the customer
Very disappointing experience with Bajaao. It has been 9 days and I still have not received my product in Jalandhar.
Your delivery partner Blue Dart keeps sending delivery messages and then cancels the delivery on their own. This is extremely unprofessional and frustrating.
I have to call your customer care 2–3 times every single day just to get an update. When I asked for the local delivery agent’s contact number, your team said they don’t have it. This is not acceptable.
If the product cannot be delivered on time, you should either properly coordinate with the courier company or simply process my refund immediately.
Very poor service and zero responsibility towards the customer.
Your delivery partner Blue Dart keeps sending delivery messages and then cancels the delivery on their own. This is extremely unprofessional and frustrating.
I have to call your customer care 2–3 times every single day just to get an update. When I asked for the local delivery agent’s contact number, your team said they don’t have it. This is not acceptable.
If the product cannot be delivered on time, you should either properly coordinate with the courier company or simply process my refund immediately.
Very poor service and zero responsibility towards the customer.
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Average.
The app doesn’t show the track of the package and no Cash on delivery option.
Good but tracking is bad and delivery takes time
It took 12 days to arrive and the tracking was worst but the product was good and in shape
Mediocre Customer Support at its Peak
I ordered a semi-acoustic guitar via Bajao, shipped through XpressBees, but when it reached my local hub the delivery guy called demanding either self-pickup or ₹100 extra for home delivery — a condition never mentioned on the app and clearly just an attempt to make extra money. When I refused and asked for cancellation, Bajao’s customer support called me, but instead of addressing the issue or holding their courier accountable, the executive blamed me for not calling them first and rudely hung up. Overall, very unprofessional service, poor accountability, and a disappointing experience.
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Very bad serive and products
I bought a traveller guitar . First it arrived late, then when i tuned the guitar it was not playing the notes on higher frets in tune. It sounded unharmonic. Furthermore, when i applied for return they said its not an issue you can to a luthier to fix it, well, if i bought a new guita i wont get it fixed , right. How will i be able to trust it for further period. They desucted 500 from my return and i think it will be 5-6 days till pickup as per the mail. Never buy from here
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