Bakersfield Mobile User Reviews

Customer Experience

Positive experience80.6% of reviews
Neutral6.5% of reviews
Negative experience12.9% of reviews

~ Based on 31 written reviews from the US App Store.

Is Bakersfield Mobile Safe?

Not enough ratings yet to assess Bakersfield Mobile.

Is Bakersfield Mobile Legit?

Bakersfield Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Bakersfield Mobile is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent Work!

Used the app to notify animal control that there was a dog left in a vehicle on a 100° day. They were out within 15 minutes. Thank you, thank you

Submissions Fail

I have been trying to submit a burnout Street Light for several days now and the app just does not take the submission. It keeps failing.

Request submit error

Overall, great app but submitting a request does not work. It will just leave you on a loading wheel.

I have an address that corresponds with the city

I have a city address but I live right outside the city so whatever services provided or services I may need are out of the cities jurisdiction. There’s a particular service that i like to/need to use but I can’t because this discrepancy. Please work on this so all the citizens of the city can utilize this app and the services provided with ease.
Show more

Redlining the county

Would’ve gotten 5 stars. But unfortunately the app only allows you to help the in the city. Which in my opinion is completely unethical and is borderline a fair housing violation. The people in charge of this app know exactly where to send county reports. Yet for some reason, they expect us to file our reports directly with the county over the phone.

I don’t know why they want to refuse to work with the county because it would be extremely simple and convenient if they just forwarded all the county request to the appropriate office. Instead they just give you the number and expect you to do their job.
Show more

Real deal!!!

So, I used this app to report a homeless encampment that was really close to a house I have rented out. My tenants informed me that there were a lot of people walking around at night and walking close the the windows etc.. I wasn’t sure what to do. I cane across this app. I didn’t know if it even would work, but I tried it!

I am glad I did because the encampment was all cleaned up and gone!!! Super thankful!!

Thank you for doing such a great job!!!
Show more

Amazing

I was skeptical at first but I decided to download the app thinking “what do I have to lose?” There was a huge homeless encampment under a bridge that has been there for months and the city had no idea but I took a picture and reported it. Within 24 hours, they send CHP and Caltrans to clean up the encampment quickly and it now looks brand new.
Show more

Still Doesn’t Work Properly

Still can not submit a request. Contacted developer several times and updated the app with no resolution. Very disappointed.

Great App

Thank you for making it so easy.

Awesome App

I use it to notify the city of city lights that are out or graffiti. Really a good app. Thanks

Graffiti abatement

Great app. Easy to use and quick response from the city. Helps to keep my neighborhood free from filthy graffiti.

Keep Bakersfield Beautiful volunteer

I use this app A LOT! I pick up trash in the fairfax, Alfred Harrell Hwy area but sometimes the large trash dumps or larger items are too much for me to handle. My requests are usually completed within 5 business days. Get this app and use it! Help keep our city trash free.

Great for community

Works great. Work is done within 24-48 hours. Everyone should use it to keep our city nice.

Very useful app

This app is very useful and easy to use - most reports are handled and taken care of within 24-48 hrs.

Reports are taken care of quickly; usually within 24 hours.

This app is easy to use and effective. Problems I've reported (illegal dumping and graffiti) have been addressed in less than 24 hours.

You can skip the picture if it bothers you to do two steps. While a picture helps, it's not mandatory. Simply click "report without photo".
Then tap the location on the map and describe the problem. (You don't necessarily have to do that either--if it's graffiti at xyz address, they'll find it.)
Click the problem; graffiti, park problems, illegal dumping, pothole, etc...
And that's it.
Show more

?

It should not be necessary to go through two steps just to take a photo.

For safety reasons the user should be able to get the GPS location locked in before doing other things so they can move to a safer location to complete the report.
Why is it necessary to supply a title to complete this report?
Show more

5 stars

Works excellent. Most things are addressed in a few business days 👍👍

Hooray for this app.

Think this is a great app. Have used a couple of times with very efficient results. An example of our tax dollars really working.

This app really works!

Really easy to use and my request to fix the street light in front of my house was completed a wk later!!

Really works

Made a couple of request and have been addressed in a timely manner. Very easy to use app.