Balance Pro User Reviews
Customer Experience
~ Based on 61 written reviews from the US App Store.
What users say
Summarized from real user reviews of Balance Pro. Based on 246 reviews and a 4.2/5 average, it highlights the 6 positives and 12 negatives reviewers mention most about this Finance app.
Positive things
- 👍Simple and intuitive user interface
- ✅Effective checkbook/ledger functionality
- 🎯Straightforward account tracking
- ⭐Long-term reliability for dedicated users
- 🔐Biometric security features available
- 📱Multi-account management capability
Negative things
- 💰Forced transition to paid subscription model
- 🚫Poor customer support responsiveness
- 🐛Frequent crashes and freezing issues
- ⚠️Data loss after updates
- 🔄Balance calculation errors and inconsistencies
- ⏱️Slow transaction entry process
- 🔗Broken password reset links
- 📵Login screen stuck/authentication failures
- 🎨Recent UI update caused major functionality regression
- 🚫Offensive/inappropriate ad content
- 💳Double charging and billing issues
- 🔌Requires network connection for offline use
Is Balance Pro Safe?
Balance Pro: Money & Budget appears mostly safe based on user ratings. AppsHunter Safety Score for Balance Pro is 83/100.
This assessment is based on 246 user ratings, with an App Store average of 4.2/5.
Safety Analysis
~ Based on 246 App Store ratings for Balance Pro.
Is Balance Pro Legit?
Balance Pro: Money & Budget appears to be a legitimate app. AppsHunter Legitimacy Score for Balance Pro is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
App is straight trash!!!!! DO NOT WASTE YOUR MONEY
Terrible customer service they don’t respond back to you. I’ve been charged twice for it and I still cannot get on the app. It’s saying I don’t have a subscription
I don't want or need any "premium" features but thank you for MAKING me pay to view my ledger all of a sudden.
I don't want to see pics of women's private parts in a Temu ad at the bottom of my app. There’s no way to report this. I can't contact them. The “contact” message won't send. Disgusting and frustrating.
After years of usage, they’re going to a paid subscription only model. I’ll find a new app before I pay.
I’m trying to save money by being better at budgeting and checkbook. But you want me to pay $100 for this. Does not make economic sense for me
The balance doesn’t always update and the bills are not updating either.
I really like this app! I have the subscription and I should probably use more of the features. But it takes forever to add a transaction once you hit add.
It’s a great app been using it for years works great
I’ve used this for years as my quick bank balance check when using my debit card and it was Great! Lately the app no longer has a carry forward balance after each transaction, just 0.00. Also the pending at the top does not update when charges are cleared anymore. Just frustrating since it worked previously.
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Frequently this app will not keep correct calculations. I can actually see the balance numbers changing when I’m not touching anything. I pay for this app but I will probably switch to something else bc this is very annoying. I enter everything and balance about once a week but now I cannot get it to balance bc it cannot do math. I have closed and reopened but that doesnt help.
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I have the paid version and it keeps crashing when I try to add a bill.
I’ve used Balance Pro for several years using a iPad Pro (iOS always current), but recently (May 2024) Balance Pro has shut down with any attempt to enter a transaction, or even access settings. The developer said he has initiated multiple “fixes”, but none have solved the dilemma I have experienced. I have subsequently initiated a simple Google Sheets “app” of my own that works just fine. I can’t do a search, but that function didn’t work most of the time in Balance Pro anyway.
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I’ve used Balance Pro for several years using a iPad Pro (iOS always current), but recently (May 2024) Balance Pro has shut down with any attempt to enter a transaction. The developer said he has initiated multiple “fixes”, but none have solved the dilemma I have experienced. I have subsequently initiated a simple Google Sheets “app” of my own that works just fine. I can’t do a search, but that function didn’t work in Balance Pro anyway.
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Biometrics worked good before. Now can’t find away to use Face ID
I used the free version of this app for a while then upgraded to the paid version. It’s great and I really enjoy it, super user friendly and customizable. The only problem I’ve run into, and the reason I’m doing 4 stars instead of 5, is that EVERY SINGLE TIME an update has been pushed and I run it, it completely messes up my accounts. I just ran an update today on it (May 10th) and now my savings account is showing the last transaction from April 24th. My checking shows correct dates of last transactions but the balance is wrong so now i have to spend time combing through both accounts to make corrections. It’s incredibly frustrating.
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Do not download this unless you are willing to pay for an entire year even without using it. I signed up to try this software out and it was not for me. I cancelled and they will not refund. I literally cancelled within 24 hours. I tried to request a refund twice stating this was not for me and I will not use it and it was denied both times. Horrible!!!!
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Lost all my balances & transactions after update
After the last update September 2023, the app is not working correctly. Duplicating debts, running extremely slow, crashing. I have used this app for many years and this latest update has ruined everything good about it.
Do not like this New Version of Balance at all. After spending a long time, I did get some of my Accounts to pull in. Many of them would never import. The Account names are not in Alphabetical Order (which they were in the old version). I truly dislike this new version. I loved the way it was. Sadly things always have to change.
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