Buggy
App is stuck on loading screen with the message “Connection is unstable” while all other my internet-based apps and browsing work just fine
Not the first time this has happened, and quite glaringly terrible user experience, if god forbid one actually needed to use the app to pay for something
Not the first time this has happened, and quite glaringly terrible user experience, if god forbid one actually needed to use the app to pay for something
Response from developer
We recommend you close unused apps, clear the app cache, or restart your device, then try to open the app again. If you still cannot access the app, please send us more details to Mobilebanking@bangkokbank.com
Good, but not optimized for iPhones with Dynamic Island
The top navigation bar is difficult to interact with because it’s too close to the top edge of the screen.
It’s also odd that you have to manually open the Notifications section in the app to clear the badge count on the app icon.
It’s also odd that you have to manually open the Notifications section in the app to clear the badge count on the app icon.
Broken
It just says “connection is unstable” after logging in and it loops that message every time I click OK.
No support for customers staying abroad
I cannot log into the app on my new mobile phone. The process is too complicated, and there is no simple way to fix it online.
There is no other way to support customers who stay abroad and urgently need access to the app. The only option is to visit a branch in person, which is impossible for overseas customers.
This is very disappointing. Please improve your system and provide proper support for customers outside Thailand.
There is no other way to support customers who stay abroad and urgently need access to the app. The only option is to visit a branch in person, which is impossible for overseas customers.
This is very disappointing. Please improve your system and provide proper support for customers outside Thailand.
Show more
Always problems
Frequent frustrating sessions and roadblocks. Example - right now I can’t log in. Sigh.
