Barely functional
This app works for the purpose of using the scan to pay for things and send money. But, get ready to be constantly booted off the platform. The security settings are so tight that something as simple as switching from WiFi to mobile data too often will activate a security feature that basically interprets that activity as belonging to a different user. Only way to fix it is an in person visit to the bank.
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useless
always freezing, when i go back to thailand i will close this account
How many times do I need to verify my identity?
It seems with every update I need to return to a branch to verify my identity AGAIN. Complete time sucker. Avoid this bank if you can.
Supremely frustrating
Randomly stops working with no notice in some updates, forced to spend hours in line at understaffed branches to verify identity to regain access to account. Happened 3 times so far. Very inconvenient.
Warning new security prodigals for money transfers
On about Oct 2025 there was a change in security procedures for this App with transferring money or paying by QR Code. Foreign accounts are restricted/limited to 1,000 baht transfer or QR code. I recently upgraded my phone and during the change the new security was applied when logging into new device. Going back to old phone would not fix the problem.
The fix ended up changing bank. To be able to pay by QR code or transfer more than 1,000 per incident. Be careful when changing/upgrading phones as this will happen to foreign bank account owners.
My passport was issued in 2017. Placing on top of the reader/scanner did not work I was nicely told I could no longer transfer out more than 1,000 baht.
The fix ended up changing bank. To be able to pay by QR code or transfer more than 1,000 per incident. Be careful when changing/upgrading phones as this will happen to foreign bank account owners.
My passport was issued in 2017. Placing on top of the reader/scanner did not work I was nicely told I could no longer transfer out more than 1,000 baht.
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